 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property
Overall Experience 4.1
81%
Recommend This Property
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Great place with plenty to do
ByMeriwether83
08 August 2016
I loved this hotel, and while there was construction outside the hotel, I can tell it's going to be even better soon. It's very close to Knott's, Disneyland, and other parks and attractions for little kids. The best part about this hotel, or any HI Express, is the friendliness of the staff. They have always been so wonderful to my wife and kids (and me), and is one of the reasons I joined the rewards program.
IHL Rewards
By
03 August 2016
No fui registrada como miembro IHL por lo tanto no recibi los awards correspondientes a mi estadía. Me gustaria si es posible registrarlos en mi cuenta.
Gracias.
Great hotel and staff work to make stay good!
Bybb231
01 August 2016
Good location, good place to rest and good staff to help whenever needed. I would definitely return to this location again and again. The free breakfast was nice with a comfortable place to eat the meal.
Great Service/Rooms
By
01 August 2016
Rooms, Pool, Dining Room very clean and up to date. Staff were very nice and helpful. Convenience in buying Shuttle passes at front desk, also picked up and dropped off at front door. Large variety of food for breakfast(bagels, toast, bacon, sausage, fruits, dairy, biscuits and gravy and can't forgot hot coffee and more).
Probably will not return.
Bystkndz
31 July 2016
The facility is beginning to look old and worn. It is definitely in need of a refurbishment.
The front doors are very uninviting and unprofessional looking. The handles look like they were jury rigged using parts from Home Depot.
Having to use the room key to get into the lobby and elevator is a bit un-nerving. Did not make me feel save.
Parking is sparse due to construction. It was difficult to have you car parked where you can keep an eye on it.
We were not recognized as IHG rewards members. In fact, both front desk employees were not friendly nor spoke good English.
Great Stay with Awesome front Desk Service!
ByTexas Rangers Fan
30 July 2016
We enjoyed our stay in Anaheim. It was close to the Angels stadium (our purpose for trip) and Disney. It was about 30 minutes to the beach.
Tristan at the front desk was awesome. He made us feel like we were coming home each night as he asked about the day, etc.
Since we slept in each day we did not get to breakfast. The laundry room could be free or cheaper but most don't do laundry at the hotel.
Would stay again and would recomend.
Nice stay room service could of been better.
By
30 July 2016
I have wrote a short review in the body of the survey. Please use these comments for my review.
not very impressive
Bytravel guy 123
28 July 2016
i would stay elsewhere if i came to the area again hotel staff doesn't care about anything
bed
Byrichardscconsulting
28 July 2016
comfortable bed and pillows, room nice and cool, quiet even on the bottom floor, I would stay there again when in the area, close to several restuarants and freeway
Good value
ByCalifornia Q
25 July 2016
Clean comfortable rooms, good breakfast. Great value for the money.
clean room
Byjose1930
24 July 2016
expecting more bilingual people in the check-in staff.
Great Stay
ByDinoVA
20 July 2016
We stayed 5 nights at the hotel. The hotel entire hotel staff was very polite. My flight arrived early, but I was still allowed to check-in early also. Since I was traveling with kids, breakfast at the hotel was not only convenience, but very good also. The housekeeping staff had our rooms cleaned early each day. The only issue I had was that the printer in the business center did not work. As a result we was unable to print out our theme park tickets.