 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.2
84%
Recommend This Property
|
非常好
BySara
16 November 2020
我喜欢整体的服务，卫生条件非常好。床铺舒适，服务一流。
Great location and great value
ByTexas Cowboy
15 November 2020
Good location and easy to find. Although I found my room to not reflect my preferences, when I brought this up to the front desk they were able to accommodate me easily without any hassle. They have gated parking, and an option for contactless breakfast options in lieu of their traditional AYCE self-serve. The lighting in the room is quite poor, and the shower leaked quite a bit but otherwise everything was well kept and clean and functioned well. Bonus is that the hair dryer worked well.
Affordable stay
ByBlowfish
13 November 2020
Customer service at the front desk was a hit or miss depending on the days. The beds we’re comfortable but the rooms were misleading. I was told the junior suite 2 bed was the same as the queen room two beds but the only different is a sink. The website needs to make it more clear and have better pictures advertising the rooms.
Holiday Inn Express
ByEvie
12 November 2020
Beds were so comfy cleanliness was great staff was very helpful and efficient
Great Place to Stay!
ByCathy
09 November 2020
I highly recommend this hotel. The staff were friendly and accommodating. We visited during the pandemic on personal business. The room was very clean, beds were comfy. It was perfect for us!
Mold in the bathroom, drains not draining
ByNone given
04 November 2020
Noisy hotel,have to reset room key every day,overall price per week keeps going up,been there three weeks in a row
Comfortable bed
Bytessie
26 October 2020
Water quality not very satisfied
Staffing was excellent
Shower has no place to hang towels
Adequate
ByIeguy23
30 September 2020
The stay was overall okay. Nothing to brag about. Breakfast was nothing special and they got our order wrong. In addition to that, after i had checked out, the housekeeping stated a blanket was missing and with out contacting me, the staff charged my card for 100.00. It wasnt until i saw my transaction history did i notice this and immediately contacted the property to dispute this. The staff member stated the manager was Off that day and he will side with housekeeping but i could call the next day to discuss it. Fortunately the manager decided to issue me a refund but the headache of it all makes me not want to return. Its still up in the air if i will ever go back to that property.
None
ByShantan37
28 September 2020
There was no indication that the room had been sanitized. I have stayed in other hotels and they have clean seals on the doors. This location did not. Staff was not very friendly and I had to replace room keys twice during my stay because they stopped working...
Great stay
ByFelisha@work
28 September 2020
Had a great stay the management was very accommodating.
Ms.
ByElvia
23 September 2020
Everything was great I will stay there in the future. I love the bed the restroom was very clean. Love breakfast and all the hotel in general was great.
Mr
ByBig boy
22 September 2020
Excellent Hotel in a great location .
Close to all of Orange County.
Freeway close access but no noise.
Well kept on outside.