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Rated 4.5 out of 5 by 188 reviewers.
Rated 5.0 out of 5.0 by An excellent choice if staying in Guelph This is the third time we have selected the Holiday Inn Express when traveling to Guelph. Conveniently located to that city as well as Kitchener/Waterloo. We have not been disappointed. November 16, 2015
Rated 5.0 out of 5.0 by A Shoulder To Lean On Guelph Location were there for me a couple of years ago when I ran away from my home in my pj's. I went to a thrift store and bought a small suitcase - two tops - a pair of pants and shoes in Burlington and went to Guelph where my parent's before their passing lived. I went to the Holiday Inn Express. t was still in my pj's and got an eyebrow lift but was given room 106. My wonderful Aunt Lillian passed away last week in Arthur. I booked Saturday November 14 Saturday to Sunday 15 so that the drive would not be long for Monday the funeral. I got to the hotel in time to pick up the key and get to Arthur. I said please (I have bad luck with hotel rooms) ensure that there is no hair in the mattress - or goobers on the pillow - I will be extremely tired. The room was wonderful - staff helping get in - and unbelievable but the room was 106. One of the reasons for running away was with me and said - of course you have been here before. Yes indeed I had and both times your hotel has been there for me. I visit my Grandchildren in Sutton and stay in your New Market location - and my wonderful Mother passed 2 years ago December 22nd - which makes Christmas a not for me. I have booked 24th and 25th December this year in Detroit - near Galleria Mall. This will be the 2nd time staying there. That location was clean but loud - children running up and down halls -plastic glasses (but one of the staff brought me 2 glass wine glasses - yeh - great staff. I will always find out wherever I travel if your hotel family is there to make me feel safe and sleep clean. Thank you. I don't usually respond to surveys but I had to this time. I even had pre-check-out which I was not expecting. November 14, 2015
Rated 5.0 out of 5.0 by Good Family Value Always a very consistent hotel chain no matter where you go in North America. The suite was great for our family and we all had a great time in the pool. The breakfast is always a highlight and the hotel was very quiet inside and out. Would highly recommend for business and pleasure. November 9, 2015
Rated 4.0 out of 5.0 by Happy One-day getaway to relax - mission accomplished. Pool and hot tub outstanding. Room clean and comfortable. Extremely friendly and professional young lady at front desk, unfortunately forgot to get her name. Hope the hotel manager looks up who was on duty when we checked in and checked out, she deserves a raise. Only complaint about the stay - breakfast was rather poor. I know it is included in the price, but slightly higher quality of food would be great. I admit I am nit-picking now. We will come back to this hotel again. October 30, 2015
Rated 4.0 out of 5.0 by Would recommend Delightful stay.Room quiet and clean. Check-in efficient. Missed check-out time, staff very accommodating. October 21, 2015
Rated 5.0 out of 5.0 by excellent excellent stay. I had very friendly staff that were helpful in every way. They would bend over backwards for you! October 20, 2015
Rated 5.0 out of 5.0 by Comfortable and Friendly Extremely friendly front desk; very clean room and beds were comfortable. Only small problem was a/c was a bit loud and carpet underneath it was soaked in the morning. October 19, 2015
Rated 5.0 out of 5.0 by Another excellent visit It has been longer than normal since we were last there, meaning it was almost six months. We were wondering if they would be able to keep up the excellent service we had come to expect in this hotel. We need not have worried. Everything was even better than the last time we stayed there. The hotel and room were clean and everything you would ever need was right there. When in the room you would think there wasn't anyone else in the whole hotel. It is only when you see the number of cars that you know you are not alone. The rooms are so quiet and dark for easy sleeping. We will never stay at another hotel ever October 14, 2015
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