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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 403 reviews
98%
Recommend This Property

Ratings Breakdown

403reviews

  • 5 Stars
    299
  • 4 Stars
    79
  • 3 Stars
    15
  • 2 Stars
    8
  • 1 Stars
    2

Best Hotel on Westbank!

By

22 June 2017

platinumelite


When you walk in the doors you are greeted with a warm welcome. The staff here are very friendly and helpful. From morning to night staff they're all so lovely and gives a great first/everlasting impression of this hotel. Fortunately everything about the hotel was exceptional, and I don't give praise lightly. It was clean, stylish, roomy with excellent service. Room itself was well equipped and very comfortable. I could go on but suffice it to say I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit real soon. This is a perfect example of what a good hotel should be!!! If you stay anywhere else your wasting your time and money. HIE is THE BEST!!!!

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Bad Smell in Hall and dirty pool

By

21 June 2017

club

My over all stay was good once I got past the smell in the hall on the third floor . the service personel was courtious and very helpful . Just glad that I didn't want to swim .

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Great friendly service!

By

21 June 2017

club

Would recomend this little gem in the middle of all things.
Clean, comfortable and cozy rooms.
Excellent breakfast choices for regular diets, more healthy and kid choices.
Nice pool.
Very happy with the time spent here.
The staff takes great pride for this property and it showed!
They are now considered family!

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Comfortable bed

By

20 June 2017

club

I was well rested love the hotel just a little to high

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Great service

By

11 June 2017

The Attendant at the front desk was friendly and helpful throughout our stay. We utilized the breakfast area as a meeting place for playing cards.

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Great stay

By

11 June 2017

club

The place had a Good price, great people, was cleanl and the location was close to food and shopping.

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Awesome getaway for myself and my wife.

By

09 June 2017

club

Great area and is close to a lot of nice places to eat.

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Mr. Hudson

By

09 June 2017

club

Most courteous and friendly staff I've experienced in the last year at any hotel. Very impressed with ease of access from the hotel to event centers, shopping malls and restaurants in New Orleans.

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Nice place to stay for a couple nights

By

09 June 2017

club

I have stayed at this location multiple times and never been disappointed. I would recommended this hotel to my family and friends.

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Service

By

09 June 2017

club

Best bed ever I really enjoyed my stay............................... ..... ..............m..mmm.

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Clean and friendly hotel

By

07 June 2017

club

This hotel was nice and clean. The staff was very welcoming.

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Quite,

By

02 June 2017

club

Helpful staff, great location, needs better paper products (Kleenex, toilet paper).

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