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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 737 reviews
90%
Recommend This Property

Ratings Breakdown

737reviews

  • 5 Stars
    474
  • 4 Stars
    164
  • 3 Stars
    50
  • 2 Stars
    24
  • 1 Stars
    25

Home away from home

By

22 May 2017

platinumelite

I really love this HIE! the staff is attentive and pleasant; they are very friendly. They know me and make me feel at home. But I also have noticed that staff treats everyone the same way. The beds are really comfortable and I sleep better there than at my home.

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Marcus and Catrina are Amazing

By

21 May 2017

Great location, great service! One of the most friendly and helpful receptions ever. Great first impression of hotel. Couldn't have been more kind, respectful, and helpful.

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Friendly staff!

By

19 May 2017

After a long drive, the staff made me feel at home right away. Service was quick, friendly, and efficient. Clean, quiet room.

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Service

By

10 May 2017

The staff at this location...hands down AMAZING! They all went above and beyone to meet our needs as guest!

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Pull out bed

By

09 May 2017

I upgraded my room to the suite in order to use the pull
Out bed for my children. It was so uncomfortable that it was only used for a few hours. The bars hurt and made it impossible to sleep on. I don't know how anyone could sleep on that thing.

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loved the room

By

07 May 2017

The handicapped accessible room was great. I loved the grab bars and extra room.

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Clean and quiet

By

05 May 2017

Everything was great. I did not care too much for the breakfast but other than that it was nice.

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Unprofessional

By

03 May 2017

Desk clerk was very unprofessional and rude. And the fire alarm continued to go off. Other than that I would say the stay was average.

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I wish we could have slept

By

03 May 2017

club

Fire alarms disturbed our sleep. Compensation was rewards which would force me to stay at a Holiday Inn again.

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Great service

By

01 May 2017

I recommend this hotel to everyone! Business or leisure..and so conveniently located near shopping and restaurants!

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comfortable and close to the airport

By

28 April 2017

club

Reasonable, close to the airport. shuttle bus was very convenient to take us to the airport on time. We had to wait for the bus to pick us, even though they know our arrival time.

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Corporate hotel, poor service

By

27 April 2017

club

Not at all happy with the front desk staff. Poor attitude, and general lack of understanding with respect to customer service. Will not be staying here again.

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