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Holiday Inn Express Hong Kong Kowloon East

Tower 4, 3 Tong Tak Street,Tseung Kwan O , Hong Kong,

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 1780 reviews
91%
Recommend This Property

Ratings Breakdown

1780reviews

  • 5 Stars
    909
  • 4 Stars
    670
  • 3 Stars
    131
  • 2 Stars
    32
  • 1 Stars
    38

住過數次,地毯都有異味

By

30 May 2020

club

地毯有異味, 枕頭質料較差, 其他都很好, 最理想是早餐

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冷氣抽風系統有待改善 望加強滅蟲

By

27 May 2020

club

潮濕問題嚴重 蚊蟲屢見不鮮
即使已調大冷氣及使用抽濕機
房間悶焗氣味仍未解決
房間每兩三天便需要靠地毯粉辟味

但走廊噏味持續難解決
每次回房前需閉氣

House keeping 職員服務殷勤,態度友善

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大致可以

By

26 May 2020

浴室設備最好有棉花棒和剃鬚刀。房間除廁所外,應該要有盒紙巾。其他設備基本上都齊全,足夠

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Great breakaway

By

26 May 2020

Very nice quiet hotel for a relaxing breakaway. Nice breakfast and clean spacious room.

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服務不錯,房間安排不理想,早餐一般

By

23 May 2020

club

Check in員工非常有禮,但因為暫時入住而未能安排大床吸煙樓層有些失望。雖然員工建議可以拼房,但睡得不舒適。我每個月都至少入住一次,希望下次能安排大床房。電視電影台聲量只可調到20,聲量太少。
Bathroom amenities 的質素非常好,尤其係護髮素。另外酒店送了一包糖果感謝顧客入住很窩心。
早餐如果可以像之前一樣睇餐牌落單會比較好!這次入住突然變回自助形式,同其他房客距離太接近,感覺不太安全。

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感謝酒店的安排

By

21 May 2020

club

近來港人不能外遊,很多香港的酒店在做推廣。原本我家就在這酒店隔鄰附近,步行到酒店也方便,我和丈夫便去響應及支持,於5月9日入住這酒店。check in進入房間後發現很多該改善的地方。退房時,也有反映給front desk。事後亦在網上填了建議。

不會因為過去的房間有些不妥,而放棄以後不用這間酒店。相反,我又預定了5月18日再次入住酒店。酒店得知我再次入住,主動聯絡我,確認當天何時抵達酒店。

5月18日下午抵達酒店,front desk的職員說給我們upgrade房間。還有2位職員陪著我們前去房間。原來給我們27樓有海景房。當進入房間時,果然讓我們很大的驚喜。他們說是慶祝”520”的活動,在床上及牆壁都佈置有”520”的字樣及2只用白毛巾造成的可愛天鵝。枱上還有紅酒1枝,一盤鮮果及馬克龍及糖果。我和丈夫從來未遇過其他酒店對自己那麼窩心及誠意。當然,進入房間的清潔、整齊環境,讓我們很放心留宿。

我領悟到,酒店上上下下應該很願意接受住客/會員的評語及建議,從而改善及提升服務質素。對IHG集團及酒店而言,這是一個很好的經營服務態度。希望 貴集團繼續努力加油。

除了今次入住的體驗,還是要讚許酒店,能夠安排住客可以在皇冠酒店”尚㕑”吃的自助早餐,食物豐富並有水準。其實我都是為了有這樣的早餐安排來住酒店,是物超所值,希望酒店一值保持有這些安排。

最後,我和丈夫多謝幾位當天當值酒店職員,得到他/她們的優秀的服務。


後記: 我已經再預訂5月28日入住酒店

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體溫測試安排

By

18 May 2020

club

安排自動體溫測試 用餐前有探熱服務
令人安心使用早餐

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早餐一流

By

17 May 2020

club

整體來講說,住了好幾次,今次是最滿意,因要求不給尾房總算做得到

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Comfort and Cleanliness

By

15 May 2020

club

At this time of 'crisis' a little get away for many other reasons is always valid, as for me, the choice to breathe some fresh air brings me back again and again to this choice property for the fanfare food galore and also the nice green corner for my get away on the cycle. Will recommend this hotel highly but really, the cleanliness of the room and air con needed almost immediately attention.

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輕鬆舒適

By

14 May 2020

club

房間整齊清潔,而且沒有異味,住得尚算舒服。推薦和朋友或情侶來度假

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Just fair for hotel under HolidayInn

By

13 May 2020

club

The room is not really clean though
And the room is smaller than the one I have ordered
The bed is ok; but the breakfast is awful

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沖涼舒適,抹身巾夠大

By

12 May 2020

club

好多酒店都冇護髮素,你哋做得非常好,如果有埋洗面膏就 very good

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