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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 891 reviews
90%
Recommend This Property

Ratings Breakdown

891reviews

  • 5 Stars
    445
  • 4 Stars
    349
  • 3 Stars
    60
  • 2 Stars
    19
  • 1 Stars
    18

Very Good hotel overall

By

22 March 2017

club

Well maintained and serviced. Located away from busy tourist spots so you actually can relax but will need to travel longer for your favourite spots.

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No eggs available at breakfast & Bad Hygiene

By

22 March 2017

you need to walk 500m outside to the Crowne Plaza for breakfast.

In breakfast as there was no eggs on the buffet I asked and was told by 3 waiting staff that there are no eggs and they cant get any.

there was no fruit.

I watched a Waitress brush and clean a lot of dirty tables with her hands and then handle the clean cutlery and chopsticks.

There is no hygiene here

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Bad Hospitality

By

21 March 2017

At this IHG property there is no hospitality, politeness or smiling faces.

There is no willingness to go above and beyond guests basic expectations.

Air conditioning broken and noisy. Cold and noisy or Hot and quiet. You cant open the windows. Windows are dirty and only cleaned once a year.

No fridges. (I was told that there were never any fridges in any HIE in any property in the world)

Breakfast is in the Crowne Plaza across the road. 500m walk to breakfast area.

There is no internet available there.

There are many more issues here..

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服务好,喜欢

By

20 March 2017

club

各方面都很满意。早餐种类很多样,提供时间长,客房按时打扫,前台很热心,很周到。已经推荐过很多家人朋友来holidayinn,确实性价比算高。

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总体感觉不错

By

20 March 2017

club

乘地铁非常方便,总体感觉不错,已经是第二次入住该酒店了。房间整洁,早餐很好。下次来还将入驻该酒店。如果价格再优惠一点就更好了。

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部屋の温度調節

By

20 March 2017

club

部屋のエアコンの温度調整がわかりにくい、よって温度がうまく調節できず、結果、部屋がものすごく寒かった

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Great value hotel

By

18 March 2017

club

Clean, efficient and great value hotel. Helpful staff. Great location right above MTR and a large shopping mall. Room furnishing and fixtures were of high quality. Wireless internet was superb and easy to connect.

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Budget Hotel

By

17 March 2017

platinumelite

Do not take advantage of advanced booking discount. For very small discount, i was locked in to the exact days even the hotel was not sold out; no flexibility whatsoever.

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値段の割に質の高いサービス。

By

15 March 2017

香港郊外にあるのでその分リーズナブルですが、まだ新しく、質の高いサービスです。高層階からの眺めも個人的には好きです。

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very comfortable bed and great service

By

14 March 2017

club

it is very convenient to all shop locations and very clean room to stay only that they are not provided the fridge for room to use.....

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交通便利

By

14 March 2017

club

智选假日和皇冠假日隔栋,部分设施共享,整体环境非常好,交流便利,直接接将军澳地铁站,裙楼是一SHOPING MALL,购物也很便利。酒店客房干净,热水充足,床垫很舒适。

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What a difference a year makes.

By

14 March 2017

I have stayed here previously with no complaints, in fact the staff was helpful. This time was completely different, staff was mediocre, the hall and room smelled of urine. When mentioned to front desk this was just a musty smell that exists in Hong Kong. Wow I didn't realize urine was a normal smell in the rooms and hallways. This has made me rethink about ever staying here again.

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