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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 844 reviews
95%
Recommend This Property

Ratings Breakdown

844reviews

  • 5 Stars
    515
  • 4 Stars
    262
  • 3 Stars
    39
  • 2 Stars
    18
  • 1 Stars
    10

Excellent, misnamed hotel

By

19 July 2017

platinumelite

This thoughtfully appointed, well-maintained, and helpfully staffed hotel is a welcome refuge on the way into or out of Amsterdam Schiphol. As has been noted, the hotel isn't, despite its name, actually at Schiphol Airport, but there is a regular shuttle that makes the rounds of the Hoofdorp hotels, and the hotel staff ask you at checkin whether you'll need the shuttle in the same breath as they ask whether you'll need a wakeup call.

The breakfast buffet is quite varied and, most importantly, fresh. And the best thing about it being a hotel is that no one will judge you for making cucumber sandwiches for breakfast.

The rooms are compact and quiet, the beds comfortable enough. If you're an IHG member, this hotel participates in Point Breaks, so a night will cost only 15k points, plus you get a little snack for being a member.

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Location is great, but check in was horrible

By

19 July 2017

club

We had requested an early check in, but also realized that it might not be possible. When we arrived we were asked if we would like to wait for a room to become available or head into the city. We asked how long the wait for a room would be and were told less than hour. We decided to wait, as we were tired from our flight and could use a shower and quick nap before heading into the city. Almost 3 hours later, we received a room! If we had known it would take 3 hours, we would have headed into the city. The whole time we were waiting, we had to keep going up and asking for information on the time, we were never updated by the staff. The lack of communication was horrible and was a terrible start to our vacation, spending 3 hours in the lobby. We had changed our flight reservations just to have one day and night in Amsterdam, and it was ridiculous that we spend so much time waiting for a room. If we had been properly informed or updated sooner, we would have understood.

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Nice hotel in 10 min from Schiphol

By

19 July 2017

Very clean. Peaceful and silent. Friendly personnel. Super breakfast

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Great service, friendly staff and confortable room

By

17 July 2017

club

Friendly staff, clean facilties, average breakfast choices, close to the airport

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Love Holiday Inn Express Amsterdam

By

16 July 2017

club

Excellent Room and accomodation from and to schippol airport.

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Great service

By

15 July 2017

club

I was impressed with the polite front desk staff. Great buffet breakfast each day, not leaving out the timely shuttle service to and from the airport. The best part of this lovely experience is that the hotel is very close to the train station and the shopping centre.

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AMS SCHIPOL

By

14 July 2017

New modern rooms and spacious. Took the free beer over the reward points.
Shuttle to airport is convenient.

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good sleep in reasonable distance to airport

By

13 July 2017

good place for an short stay close to the Airport; nice staff; good sleep and a modern clean bathroom; only Little downside is the carpet in the guest room

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複数都市に行くならコスパ最高最高!

By

12 July 2017

club

アムステルダム以外にハーグ、ユトレヒトなどの都市へ観光に行くにはとても便利です!最寄り駅もさほど遠くなく、エアポートフリーシャトルも大体時間どおりでユトレヒトへスキポール空港経由で行った際に利用してとても便利でした。
朝食も働いているスタッフはフレンドリーに話しかけてくれるし、パン、ハム、コーンフレーク、ヨーグルト以外にもフルーツ、特にキウイがおいてあり、毎朝食べていた我が家では嬉しい限りでした。あと、クロワッサンはおすすめです。
朝食のゆで卵から鳥の羽が出ていたことには夫婦とも少し驚きましたが、ホテルの評価を下げるようなことでもなく、よい笑い話です!

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Worth returning

By

10 July 2017

No matter how luxurious a hotel may be it is my opinion that the one thing you remember most about a hotel is the staff.

On that basis, this is a 7* deluxe hotel. I could not have asked for better service or more welcoming personnel than I experienced. The reception staff, in particular, made you feel a special guest. So much so that I cancelled another reservation I had elsewhere to return to this hotel after a weekend visit to a different part of Holland.

The room was extremely comfortable and very clean and I especially liked the bathroom and shower.

The breakfast was not the greatest I have ever had and particularly the choice but that was relatively unimportant. Many times it is a question of what you pay and it is not uncommon to pay as much as €15 to €20 for a hotel breakfast so this breakfast included in the room price made this excellent value and especially the coffee which I enjoyed and was plentiful.

I have already made a reservation to return later this year

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Our night at the Holiday Inn

By

09 July 2017

club

We enjoyed our stay very much and would gladly go back next time we fly to Amsterdam. The only thing I would add is a shuttle to downtown.

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Excellent Room and courteous staff

By

08 July 2017

club

Good satisfactory experience. Wish breakfast was little better in terms of variety of foods. Staff has been excellent .should provide airport shuttle services post 12 am in the night.

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