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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 299 reviews
90%
Recommend This Property

Ratings Breakdown

299reviews

  • 5 Stars
    187
  • 4 Stars
    67
  • 3 Stars
    21
  • 2 Stars
    10
  • 1 Stars
    14

Quiet hotel

By

10 October 2017

club

Beds were comfortable, room was clean, front desk was nice.

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Hurricane Retreat

By

09 October 2017

club

Harvey brought me to the hotel. I felt safe and secure as Harvey was filling my home with 4 1/2 feet of polluted, nasty water. The hotel provided a comfort and a friendly atmosphere for my long stay. Kim at the front desk was exceptionally kind and friendly every time I saw her. She worked long hours sometimes but always had a smile and went out of her way to say hello to me. I really did appriciate her.
The ladies who helped me with my room daily were exceptional also.
The lady who fixed my daily breakfast was friendly and much concerned about the choices she provided for breakfast.
The manager was very accomodating about my dog. Normally he doesn't accept pets however under our circumstances, he made an exception. Thank you to all.

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Friendly staff

By

06 October 2017

club

Great staff comfortable beds breakfast was good with a variety

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Clean and comfortable

By

04 October 2017

platinumelite

Room was clean and bed was comfortable had everything we needed

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Buena bienvenida pero pésimas instalaciones

By

04 October 2017

La bienvenida fue agradable y muy profesional , pero para llegar fue una odisea y alto costo , la habitación tenía lliqueo en la ducha , el aire acondicionado no encontré donde regular la temperatura , pésimo internet , no tenían tinta en impresora para la factura y todavía no me ha llegado la copia electrónica , difícil acceecibikidad ,en general mala experiencia en este particular hotel

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Staff was very attentive

By

30 September 2017

platinumelite

I do not wish to provide any additional comments, I resent the fact that you tell me how many characters to write. I will definitely close this survey if you persist.

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Nice room

By

30 September 2017

club

Loved the staff. Friendly, helpful, and approachable.

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Easy access excellent value

By

25 September 2017

platinumelite

Family friendly very good breakfast quiet stay would recommend staying here close to shopping

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Great Staff and just what i needed

By

17 September 2017

platinumelite

Everythong was exactly as expected. NO SURPRISES. Staff took care of my reservation problems and i couldnt be happier.

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A Great Stay at Holiday Inn

By

14 September 2017

club

We had a wonderful stay at the Holiday Inn. Very clean and comfortable room. Staff was very accommodating and helpful. Was late to breakfast, but there was a really good selection! Much better than other hotels. Checking in and out was easy and fast.

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Very comfortable bed very clean

By

07 September 2017

Very clean room very relaxing if need will get a room at this hotel again I did not have any issues or complains.

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Going Downhill

By

06 September 2017

So I have stayed here numerous times and this will be my last. I arrived to my room to find an alcoholic getting into a fight in the hall and disturbing the entire hotel. The Manager did NOT kick them out. Then for the second time in as many stays that housekeeping staff starts banging on my door at about 7am Saturday morning and then tries to let themselves in my room the whole time I am shouting, Checkout is 11AM!! I complained to the management about this the last stay as well as this one. Unacceptable. Check-out is 11AM...not 10:59AM and certainly not 7AM on a Saturday.

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