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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 570 reviews
90%
Recommend This Property

Ratings Breakdown

570reviews

  • 5 Stars
    316
  • 4 Stars
    158
  • 3 Stars
    54
  • 2 Stars
    26
  • 1 Stars
    16

Wedding venue

By

19 July 2017

club

It was perfect.. food for wedding meal and. Offer was excellent.. service was great.. staff were friendly.. all facilities were brilliant

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An OK spot to stay

By

19 July 2017

club

Great staff; the hotel is beginning to look a bit tired.Breakfast was a bit stodgy. Rooms were ok but again a bit tired. We were woken up early by the noise of the seagulls fighting on the roof. WIFI was good and parking was good.

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Convenient stay

By

19 July 2017

club

Overnight stay for a local family event. Room clean and quiet despite wedding in the hotel . Breakfast good but struggling due to large numbers. Overuse of air "freshener " in our room spoiled the stay and we had to sleep with window open , mentioned to reception, hope they take note . If you want a local stay would recommend .

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Friendly Staff

By

15 July 2017

club

Usual quality room and food. Friendly and helpful staff.

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Terrible matttress

By

12 July 2017

club

Mattress had springs sticking through all over leafing to an aweful night's sleep. Changed rooms for second night and the mattress there was an improvement although still not the standard one would expect from a HIE.

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Again on business

By

10 July 2017

club

Comfortable clean great location friendly staff.
Breakfast is okay but a bit limited.
Surrounding area has good amenities.
Great walks along the seafront.

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A good value for money hotel

By

07 July 2017

club

ideally located for playing golf at Royal Liverpool. good value for money and friendly staff.

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Comfortable enjoyable stay as always

By

06 July 2017

Love this hotel perfect location, relaxing area plenty close by.
Staff and hotel and excellent

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Night time noise, Breakfast and Staff

By

05 July 2017

Staff are absolutely first class.
Night time door banging ( all night ) is not acceptable. I'm actually a sound sleeper but NOT with with the noise
Breakfast was grand until someone introduced the cheapy capote.

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Nice hotel, soft bed

By

03 July 2017

club

A pleasant hotel with a nice room. Bed was far too soft though

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Excellent Choice

By

29 June 2017

club

Even though our stay was only for one night, we really enjoyed the experience. Staff were extremely courteous, friendly and very helpful. They were a pleasure. Room was of a high standard of cleanliness and of a good size. Bed very comfortable. Breakfast was better than we had expected. While the food area is small the choices available were very good indeed and we had a nice breakfast.

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potentially good hotel spoilt by children

By

21 June 2017

club

The hotel was clean and the rooms comfortable, but the stay was made unbearable by out of control children. The staff made no attempt to get the parents to control their behaviour

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