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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 516 reviews
93%
Recommend This Property

Ratings Breakdown

516reviews

  • 5 Stars
    366
  • 4 Stars
    98
  • 3 Stars
    29
  • 2 Stars
    13
  • 1 Stars
    10

Stay review

By

22 June 2017

Everything was wonderful. The only problem I had was only 1 washer and dryer so I had to wait for hours to use them. The staff was very accommodating and nice.

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room was clean

By

21 June 2017

club

room was warm and wouldn't cool enough, breakfast area was cramped space. smokers everywhere outside in front of hotel, that's all you'd smell when you stepped outside. no outside eating area. bathroom floor was sticky from the cleaning by staff, shower leaked on floor every time used. I will not stay at holiday inns anymore
they just don't have to offer what I like when I travel.

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Not nice enough for the price you pay

By

13 June 2017

club

Not nice enough for the price you pay. The room smelled like an old attic, the breakfast was almost gone 30 minutes after they started serving. The sleeper sofa was horrible!

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Buiness no

By

09 June 2017

We always have a great stay at HIEXPRESS,CLEAN,GREAT BEDS ,GOOD COFFEE,AND BREAKFEAS EXPRESS

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Good value

By

08 June 2017

club

Clean, spacious, free hot breakfast. No surprises.

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Beautiful room and relaxing stay

By

07 June 2017

club

The king suite was wonderful and easily and comfortably accommodated three. Great staff. Highly recommended.

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Good Experience

By

07 June 2017

club

See comments in review relating to water pressure and breakfast

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Work Trip

By

05 June 2017

Great hotel (and hotel chain overall) very pleased with the room and the friendly staff.

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Comfortable bed and great service.

By

03 June 2017

i'm not going to write a book about my stay, my answers to the questions is enough

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Charlotte coca cola 600

By

02 June 2017

club

The staff was friendly and attentive to our needs. The room was clean and the bed comfortable. The reservations assistant helped me obtain the best possible rates when I was booking the room. Very satisfied with overall experience and would stay there again.

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Fresh baked cookies great afternoon treat

By

30 May 2017

Hotel is nicely maintained inside and out. Rooms are quite comfortable and quiet. Check-in staff was very attentive and helpful. The breakfast has many options with fresh fruit being a treat.

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Service desk....not too friendly.

By

29 May 2017

club

Other than that- decent rooms. Not impeccably clean, but clean enough. Breakfast was a little on the cold side. Would recommend.

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