 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Great service
By
22 June 2022
It was a pleasure staying with you and I enjoyed the hotel very much
Comfy bed
ByMoggyloggy
20 June 2022
The bed was so comfortable and the room was super clean! I highly recommend this hotel to anyone wanting to stay in Kansas City.
great staff, terrible facility
ByJoeInMichigan
11 June 2022
extremely noisy rooms!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Clean and comfortable for an overnight stay before a flight.
Bykkuhlod2
30 May 2022
Our family of four flying from KC airport was in search of park and stay option for the week while we were away. This property was clean and comfortable and the shuttle ride to and from the airport were awesome and less costly than parking at the airport.
Comfortable stay.
ByAmos65
24 May 2022
Check in clerk very nice. Room clean and comfortable. Air conditioner made racket when it was running. Food good but unless you got there when first put out, food was cold. Overall nice stay.l
Comfortable
ByYoyo!!!
24 May 2022
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Friendly Staff
ByKevHut
04 May 2022
The staff was helpful and always answered any questions promptly. We needed an extra hour for checkout and they more more than willing to extend this to us. Anytime we needed extra towels or bed linens, they promptly provided what we needed.
Great stay
ByHollyNoel
02 May 2022
Our stay at this hotel was excellent. Great service and comfortable rooms.
Convenient location
ByNewone
28 April 2022
Hotel is clean and comfortable. Front desk staff and airport shuttle need improvement. Did not use food service since only there for quick overnight visit.
Hotel needs a refresh
ByLF2022
26 April 2022
It's a good option when you have an early flight but the hotel needs a refresh. Shuttle driver was amazing.
Staff Needs Training
ByIrish_Viking
30 March 2022
The gentleman who checked us in messed up everything. We were woken up at 1:30am by the front desk to ask who we were because someone else's name was used to check us in.
When talking with management the next morning about the wake-up I was told that I would be given some reward points for the disruption. Six days later no points on my account.
Upon check-in I requested that the room be charged to my personal card. Staff charged one night, out of the two, to my personal card at that time. After check out, my company card was charged for both nights. I had to call the hotel to get the company card refunded and my personal card charged for the second night.
One employee making a mistake upon check-in has disturbed our sleep (After 12 hours of driving), left me to explain a personal stay and refund to my employer and causes me to spend hours fixing their errors.
Cleanliness
ByMikeG
26 March 2022
I've stayed at this facility many times before, however the breakfast was terrible, the 1 lady setting it up was unable to keep up with the demand for breakfast, no coffee, no pancakes, no meat, no milk and this was for 2 days in a row. The floors in the lobby were very dirty. This used to be one of my favorite places to stay in Kansas City. Maybe there has been a change in mangaement?