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Holiday Inn Express & Suites Kansas City Airport

9550 NW Polo Drive , Kansas City, Missouri 64153

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1517 reviews
93%
Recommend This Property

Ratings Breakdown

1517reviews

  • 5 Stars
    1110
  • 4 Stars
    261
  • 3 Stars
    75
  • 2 Stars
    41
  • 1 Stars
    30

great time, but...

By

08 January 2020

club

i was placed in a room people had been smoking in. i didn't even know such things existed anymore.

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MCI Holiday Inn Express

By

08 January 2020

The young man who checked us in was very professional and did a great job. It is nice to see young people who are really trying to excel!

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Carol

By

08 January 2020

club

Excellent hotel. Staff and facilities were great! Rooms were clean and comfortable. Easy access the parking. Staff at the registration desk were friendly and helpful giving directions and suggestions on restaurants. We will recommend this hotel again and chose more Holiday Inns when we travel.

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Great service

By

04 January 2020

club

I had an overall great experience at this location. I would book a room again. The hotel met my needs. The breakfast was varied, the fitness room had plenty of equipment, and my room was clean.

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kansas city airport stay

By

31 December 2019

nice hotel quiet, clean, challenging to find (hiding behind another hotel)

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Time to relax

By

30 December 2019

club

We’ve always enjoyed our experiences with Holiday Inn Express hotels and this one was no exception. Very nice rooms and a very good breakfast. Customer service was very good. We didn’t have the opportunity to use the fitness room or the pool, but they looked inviting.

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Our stay

By

29 December 2019

club

I would recommend Holiday Inn Express to everyone. My family was there for a funeral of a family member. The staff was great to our family, and went out of there way to make sure we were comfortable and had what ever we needed.

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Great room and cleanliness

By

27 December 2019

Had a great experience with this hotel. It’s very close to the airport, the staff was very nice, and the room was very clean.

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Good hotel

By

25 December 2019

Good place to stay. Friendly staff. Lobby is really nice.

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Perfect place to stay!

By

25 December 2019

platinumelite

Everything was perfect! We will stay here often. We were in Kansas City for Christmas at our daughter and son in laws. Needed extra beds so we stayed here. Nice

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Xmas with my daughter

By

24 December 2019

club

Everything was great as usual I will stay at this location again and price was reasonable

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Not too friendly

By

24 December 2019

First impression ruined at the front desk. She was rude,curt and condescending.

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