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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.2

based on 378 reviews
80%
Recommend This Property

Ratings Breakdown

378reviews

  • 5 Stars
    214
  • 4 Stars
    83
  • 3 Stars
    32
  • 2 Stars
    28
  • 1 Stars
    21

Great service and breakfast to fuel my day!!

By

25 June 2017

platinumelite

I book a late arrival for the hotel, I needed a place to rest before heading up to Zion NP in the morning. Perfect location for heading north of Las Vegas. The front desk staff was efficient and friendly. The hot breakfast was great fuel for our morning adventures.

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Nice facility but management is clueless

By

23 June 2017

club

To start off with, when I checked in and got to my room the key didn't work and I had to go back to the front desk to get it corrected. Not a good way to start things off. Then on the day before my checkout I receive a call from my credit card company asking about 6 additional charges the hotel has put on my card after charging me for the stay at check in. I tell them that those are not valid charges so they end up cancelling my card due to fraud. I go to the front desk to speak with them about the additional charges and they have no idea what I'm talking about and tell me I will have to speak with the manager who isn't there until the next day. So that night they slip my bill under my door and it's almost 3 times what I was quoted on my reservation confirmation and verified during check in. I take it down to the front desk and the clerk admits it's not correct but says she can't do anything about it. I'll have to talk to the manager who comes in at 8:00am. So at 9:00am I go to the front desk and ask for the manager and am told she isn't there and they don't know when she will be. I tell the clerk that is a problem since I have a billing issue that I was told only she could correct. The desk clerk says that's not the case and takes my bill and verifies that it is not correct. She says she correct it if I'll just have a seat. She has the bill corrected and gives me an additional $50 discount for my trouble. Nice but hardly makes up for all the issues. To date I still don't have an explanation as to why all the additional charges that resulted in my credit card being cancelled.

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great value for EDC

By

22 June 2017

club

this place was the best place to stay during the busy EDC week we were close by the speedway ,there was breakfast ready when we would arrive and fresh cookies the rooms were clean comfortable hotel staff was friendly
theres all the amenities you could ask for Gym,pool,business center i highly would recommend for any one to stay here! theres a mini fridge and microwave
that really help out if your trying to save some money all in this place has my business for years to come thank you!!!!

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Holiday Inn

By

22 June 2017

Staff was really great at the front desk. At checkin the male secretary had our checkin ready for us and even said hi to me by name. The checkin process was fast and somple. Holiday Inn exceeded my expectations with their free water bottles and free breakfast. I had expected just pastries but they had cereals, breads, eggs and bacon! Room was really clean too! Cleaning staff was constantly asking us if we wanted our room cleaned

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Comfortable stay

By

20 June 2017

club

This hotel is an example of what I expect when staying at the HIE hotels. Clean and comfortable.

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Internet

By

18 June 2017

club

The internet never connected correctly. I was here for business

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not noisy, convenient

By

17 June 2017

We did not hear noise from the nearby base and had a fine stay with no issues or problems at all. I prefer Holiday Inn Express to know what to expect and this one met all expectations.

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Convenient Stay

By

09 June 2017

We wanted a stay at the north part of the city for travel convenience. This hotel was a good choice. However the area is not attractive. For visiting Las Vegas we would not recommend.

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Great hospitality leads to good rest.

By

04 June 2017

Holiday Inn Express experience held up to their excellent standard of customer service. This is another location I like to use as a default choice in the Las Vegas vicinity.

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Nice hotel close to Nellis AFB

By

31 May 2017

club

This is an excellent choice if you want to stay away from Las Vegas itself and have a friendly nice stay near Nellis AFB.

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Friendly staff and clean rooms

By

31 May 2017

club

I highly recommend this hotel! Everything about our experience here was positive: friendly and helpful staff, clean, quiet, and comfortable rooms, well-stocked and pleasant dining area, feeling of safety and security.

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May2017

By

30 May 2017

club

Nice breakfast and the noise at night resulted from road work that was going on every night outside my window.

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