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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 653 reviews
96%
Recommend This Property

Ratings Breakdown

653reviews

  • 5 Stars
    507
  • 4 Stars
    106
  • 3 Stars
    19
  • 2 Stars
    14
  • 1 Stars
    7

Bed Did Not Live Up To Suite Standards

By

26 July 2017

platinumelite

We stayed in a deluxe sweet for a weekend getaway, trying to regroup after the loss of our 23 yr old daughter. The room was gorgeous, very spacious, well decorated and modern. It was very clean and I do mean VERY clean. A nice little extra was the 24 hour access to fruit infused ice water in the lobby. We were able to control the room temperature perfectly even with the scorching outdoor temps.and the view of the river was very nice. The whirlpool tub was a welcomed amenity and helped us to relax, until.......... we tried to sleep. The bed was like sleeping on the hard ground. It wasn't soft or plush at all. All of the relaxation gained in the whirlpool tub was lost during the first hour in the bed. I had to come home and pay for a massage afterwards because I couldn't hardly move.

I highly recommend this facility on the basis of the extremely clean grounds, common areas and rooms and the amazingly friendly staff but ask the right questions to get the type of bed that suits you. We feel it was money wasted after sleeping in the room.

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Nice room

By

25 July 2017

club

The pancake and waffle maker was out of order.
The price was much higher than other hotels in the area.

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What a view! And great service as well.

By

19 July 2017

club

You cannot beat this view of the Mississippi River. Beautiful spot and very well kept property. Friendly service as well. We will always use this hotel when we visit the Quad Cities.

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Clean rooms and quick service

By

18 July 2017

club

Clean rooms, but firm beds are not my personal preference. Quick service from front desk personnel. Breakfast service fell short with running out of coffee and fruits which were restocked upon request. Overall we'd choose to stay here again as we have for some years now. This was the first year breakfast service fell short.

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Great view

By

17 July 2017

Great stay but the staff, especially Katie, needs some training on hospitality. She was very short with me at check in. Seemed uninterested. Other than that the stay was great. Will be back!

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Lovely location, clean rooms, new hotel.

By

17 July 2017

platinumelite

Great location *right* on the Mississippi! Nice for peaceful walks along the river at night. Quaint bar nearby has German food. American Pickers museum/store nearby (very small). Nice hotel staff. Very few tv channels. Train nearby loud at night -- bring earplugs. Nice, small hotel though. Rooms are new and clean (and I'm very picky).

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Great service

By

14 July 2017

club

The minor questions i had of staff were happily answered .Always greeted by a smile from everyone on the staff.

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Hot showers and spotless room

By

14 July 2017

club

We had a good night's sleep, despite the fact that only sheers covered the sliding glass door looking out over the parking lot. I hope no one inadvertently looked upon nakedness. I definitely missed the standard blackout curtains!!

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The road trip stop

By

14 July 2017

From the time I pulled up , which was late at night , till the time I left the next day every thing and everyone was great !

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Great Syay! A

By

13 July 2017

club

Friendly staff; great views of the Mississippi River. Peaceful sleep; pool and hot tub were clean; Nice, modern lobby.

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Great stay in the Quad Cities

By

12 July 2017

club

This is an excellent hotel choice for the Quad Cities area. Great location and access to restaurants, sightseeing and shopping. Highly recommended!

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Good Value

By

09 July 2017

Nice place right on the riverfront. I will definitely stay at this facility again. The staff went out of their way to make our stay enjoyable.

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