Rated 4.5 out of 5 by 446
Rated 4.0 out of 5.0 by boonie67 Excellent Service
The reption and other staff were excellent. They were efficient and friendly. The helpfulness of the food and breakfast staff was outstanding.
October 7, 2015
Rated 4.0 out of 5.0 by YMS71 In Leeds for RWC
2nd time at this hotel - this time for a specific ecvent ; the Rugby World Cup. Regrettably room rates were extortionate as they were everywhere in Leeds over this particular weekend.
The hotel remains a good offering although for some people the road noise in some rooms may be excessive however, using the room aircon and closing windows solves that. Rooms are comfortable and the hotel is well maintained. We just had breakfasts which were included in our rate and it was better than in many places and in keeping with the Holiday Inn brand. Staff are very pleasant and helpful and if in Leeds again we'd certainly consider returning. Just the one gripe - paying the rate we did for the room and then paying for hotel car parking was a tad hard to take. This is the only Holiday Inn where we've had to pay for on site parking - very disappointing albeit not expensive.
October 4, 2015
Rated 5.0 out of 5.0 by java50 Comfortable stay and good service
Room and service were good. Staff was very helpful. Breakfast menu needs variation especially for long staying guests.
October 1, 2015
Rated 5.0 out of 5.0 by PPBB Nice location and good, friendly staff
Very happy with the hotel. The only grouse was that there was only scrambled eggs and baked beans everyday. There could be other options like boiled eggs or omlettes and some Indian breakfast options could be provided.
September 29, 2015
Rated 3.0 out of 5.0 by mb15487 Breakfast Needs sorting
Arrived 2 mins late for breakfast to be told I couldn't even have some cereal, even though the bowls, cutlery and milk were still out! People had only just sat down with some breakfast when I was denied..... poor service. Had i rocked up at 10.15 and wanted something then fair enough, but 2 minutes.....come on! As a result I will avoid booking holiday inns where I can...... all for a bowl of cereals! The night porter behind the bar was however a top guy, maybe he should be promoted to customer service manager.....
September 29, 2015
Rated 5.0 out of 5.0 by Sally2205 Highly recommended.
This hotel was perfect for a weekend stay while dropping my daughter at her university hall of residence just 100 metres away. My room was spacious, clean and comfortable, the shower was excellent, the staff were friendly, welcoming and helpful and the price was reasonable. Parking was cheap and convenient too.
September 24, 2015
Rated 4.0 out of 5.0 by Akha Not bad for a one-night stop
Really friendly staff and nice clean spacious rooms. Bathrooms were also quite clean. The only thing missing was bacon at breakfast. Can't have a breakfast without bacon!
September 23, 2015
Rated 5.0 out of 5.0 by acorn56 Excellent hotel
Excellent customer service. Clean comfortable room. Very well situated hotel. Just need to add bacon to the breakfast menu please.
September 22, 2015