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Rated 4.4 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Lichfield weekend. Pleasant , helpful staff. Convenient location for Lichfield's attractions. Nice quiet hotel, pleasant room. Good breakfast and plenty of parking. 04 March 2015
Rated 5.0 out of 5.0 by Great Staff and Lovely Hotel We recently stayed in the hotel for a couple of nights, due to circumstances we had to change the dates we had booked, we phoned the hotel to ask if it was possible to change as we had paid for an advanced purchase room. The member of staff was extremely helpful and changed this for us. On arriving at the hotel, the staff didn't disappoint, once again they were very friendly and helpful. We were checked in very quickly and within 5 minutes of arriving we were in our room, which was great after an 8 hour drive. The room was perfect for what we needed, we had a comfy bed and a sofa bed which was nice to be able to sit and relax, the room was clean and spacious. Breakfast is good, it's mainly cereals and other continental choices but there is also sausages, scrambled eggs and baked beans available. For this to be included in the room price it really is worth it. We didn't spend much time in the hotel as we were down for family reasons but the time we did spend here was comfortable, friendly and inviting. On our final morning my husband needed an iron but there was none left at the lifts, he asked at reception and they went out of their way to find one for him and even delivered it to the room for us. Overall we had a great experience at this hotel and would definitely recommend. The staff go out of their way to help you and are all friendly. We would choose to use this hotel again if we are back in the area as we had such a good experience. Thank you to all the staff for making us feel so welcome. 04 March 2015
Rated 5.0 out of 5.0 by Excellent vfm I have stopped at this hotel on several occasions and it always delivers vfm. Excellent friendly staff and good location for both Lichfield and Sutton coldfield. 03 March 2015
Rated 5.0 out of 5.0 by Satisfied customers, repeat visit, and we'll be back again We stay at this hotel when visiting family, and the service, staff, accommodation are never less than good, and frequently excellent. Booking online is simple and quick, and changes if required are equally simple. Satisfied customers. 28 February 2015
Rated 5.0 out of 5.0 by Good business stay Quick, efficient service, check-in and check-out. Good breakfast options and good room facilities. Also have the option to use the gym over the road for £7.50. 28 February 2015
Rated 5.0 out of 5.0 by THE OVERALL EXPERIENCE WAS EXCELLENT EXCELLENT, WOULD RECOMMEND TO ANYONE BUSINESS AND PLEASURE TRAVELLERS BOTH EVERYONE WE SPOKE WITH THERE WAS VERY PLEASED WITH THINGS AT THE HOTEL WE WERE VERY PLEASED WITH EVERYTHING THERE FOOD WAS GREAT BEDS WERE GREAT VERY CLEAN PLEASANT STAFF HOW COULD YOU IMPROVE THAT! 27 February 2015
Rated 5.0 out of 5.0 by Need new beds Although adequate, the bed was a bit soft and probably in need of replacement 27 February 2015
Rated 5.0 out of 5.0 by Great evening I was greeted by very friendly staff who were efficient and made check in relaxed and easy. The room was clean and comfortable and facilities in the bathroom were good (although I did experience a problem with the toilet not flushing). Free internet was provided throughout this hotel and was good and quick. The television had a good signal and was easy to use. good relaxing stay 25 February 2015
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