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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 965 reviews
95%
Recommend This Property

Ratings Breakdown

965reviews

  • 5 Stars
    627
  • 4 Stars
    255
  • 3 Stars
    57
  • 2 Stars
    17
  • 1 Stars
    9

Lovely hotel

By

21 June 2017

club

Comfortable hotel with all the necessities you need. Breakfast was good, nice variety just missing out on the hash browns though! Staff are lovely and very accommodating. Nice location not too far from town centre.

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Leisure Visit

By

20 June 2017

club

Great hotel location for sightseeing.

No airconditioning in rooms make sleeping unbearable in hot weather and room locations above bars mean windows can not be opened, although the basic windows fitted do not stop noise.

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Great weekend - hotel had everything we wanted

By

20 June 2017

club

Enjoyable stay with 5 friends. Hotel in great location and just a few minutes walk from the centre of Liverpool.

Reception allocated all 3 rooms together. Rooms were good size and beds were extremely comfortable with good bathroom facilities. Breakfast was included and an added bonus - self service breakfast including hot food.

Surrounding area around Albert Docks was clean and tidy with lots of nice eating places and shops.

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Short Break - the WI were in town!

By

19 June 2017

club

Excellent location, Lovely staff. Nicely designed clean room. I really like Holiday Inn express hotels. Shame about the weather!

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Very comfortable and food value for Money

By

19 June 2017

club

This hotel was lovely and clean, had plants of space in the rooms which came in handy for all our luggage. Beds was comfy and managed to get a good night sleep with a lovely view right on the docks. The area was quite and well look after. Breakfast was good in the morning with lots of variety. Only problem was the parking which was about 5 minutes away from the hotel.

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Bed was very comfortable, staff were helpful

By

17 June 2017

club

The hotel and staff were lovely. The room was clean and comfortable.

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Another great stay

By

16 June 2017

Always a pleasant stay in a great hotel. looking forward to the next stay.

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Hotel

By

15 June 2017

Good rooms.quiet.relaxing good hotel, well laid out relaxing rooms good location

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Mr

By

15 June 2017

club

Hotel was first class only concern we had was that it was a double bed and most people now sleep in a king size or above so it felt very small!

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Very good position nice hotel

By

13 June 2017

club

Good hotel excellent position for looking around Liverpool

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good service

By

13 June 2017

club

The hotel location is superb and very scenic. Next time I visit Liverpool I will stay for a longer period. The service was excellent and the staff was welcoming.

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Excellent stay

By

12 June 2017

The usual you expect with this chain of a great room, but the customer service was above and beyond. I couldn't recommend higher.

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