Rated 4.0 out of 5 by 151
Rated 2.0 out of 5.0 by Gibby63 Wi-Fi is non existant if you need to be in contact do not stay here
As my frequent stays are for business (3 months per annum) I rely on the Wi-Fi provided to comuunicate with both Home and my Office.
The Wi-Fi provided at this Hotel is so bad I spent a full week without being able to log on to my emails for either of my Laptops, both of which are hi spec.
Everything else about the Hotel is fine, but if you need Wi-FI then at the moment until they get a decent Wi-Fi Service I would advise that you stay somewhere else.
21 April 2015
Rated 5.0 out of 5.0 by barbie442 Great Service
From the moment my husband and I walked through the doors to check in, the staff were so friendly and they made us feel very welcome indeed. They were happy, and spoke to us as if we were friends.
Hotel was very clean, room was spotless and breakfast was great, the bed was a little bit firmer than what we are used to but it was still comfortable.
Could not have wished for anything more from our stay. All the Staff need to be commended for their hospitality.
15 April 2015
Rated 3.0 out of 5.0 by rajah2010 TV Remote spoiled evening
3 visits to reception to try and get a remote that would a) work and b) control the TV in the bedroom resulted in ..... failure!
1st remote in room : wouldn't work at all - batteries were flat - visited reception who eventually found another remote with batteries in and swapped them (no new batteries available apparently)
2nd remote : worked but not able to switch off the annoying subtitles on the TV - visited reception who knew of the problem and provided a piece of paper and a length of cellotape to hold the 'text' button down on the remote!
3rd remote : subtitles now switched off, but remote no good for anything else, like changing channels or altering volume! - gave up at this stage and put up with the annoying subtitles on the screen.
10 April 2015
Rated 4.0 out of 5.0 by evo1962 convinient hotel for safari park
quick check in, comfortable room, adequate breakfast great base for liverpool and knowsley safari park
09 April 2015
Rated 5.0 out of 5.0 by nick676 HIExpress Knowsley
Great venue for a family night away. Staff are friendly. Hotel is clean along with a great breakfast.
09 April 2015
Rated 5.0 out of 5.0 by Uni Dad 101 uni visit ......
I stayed at the express holiday in Knowsley for just one night, however as I have spent the last six months staying in various holiday inns due to business needs, as well as making the most of the ihg reward scheme. I feel I am in probably a better position to make comments about the standard of service on offer, than most. I can honestly say without any reservations that the whole experience was one of the best that I have ever had, I was accompanied by my wife and daughter as we were visiting a.near by university and I will definately be using this hotel again as the welcome from the staff was very sincere and genuine they helped us to feel at home and we're very helpful, considering I had just driven from southampton i soon felt very relaxed which was further complimented by a wonderful nights sleep and a fantastic selection for breakfastIin the morning. It really set the standard for what I hope to to be frequent visits in the futurea s our daughter has just been accepted to the university in queation (Edgehill). So thanks team for a great stay n here's to.many more......
29 March 2015
Rated 4.0 out of 5.0 by chris97133 chambre impeccable
aspect visuel super, tres confortable, chaines satellites ok, climatisation chauffage ok, salle de bain super, rien a redire sur l'hotel, juste un peu loin du centre ville de liverpool pour nous
20 March 2015
Rated 5.0 out of 5.0 by Flashakita Good HI Express
HI Standards as usual, this HI is no exception. Very Clean, mattress protector as standard.
Only thing different from a standard HI Express is sausages instead of bacon on the breakfast bar.
Staff were friendly. Recommend for a low stress night away
16 March 2015