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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.1

based on 867 reviews
88%
Recommend This Property

Ratings Breakdown

867reviews

  • 5 Stars
    419
  • 4 Stars
    271
  • 3 Stars
    79
  • 2 Stars
    48
  • 1 Stars
    50

Nice accommodation - shame about the food

By

16 August 2017

club

Bright, modern decor, clean comfy room. All good so far, and location was good for visit to athletics at Olympic stadium too.

The only negatives were regarding food. For convenience we thought we would eat dinner at hotel. I'd read that children's dinners were free, so thought there would be at least some choice for my 2 and 4 year olds. However on arrival in the bar we were told there were no children's meals (only a very limited number of adults options) on the menu and that there was no possibility of getting a smaller portion of an adults meal. I therefore had to pay for an adults meal for my 2 and 4 year olds!

I also asked at bar for apple juices for the kids - to be told the bar only stocked j2os (which aren't strictly apple juice and not really age appropriate for my kids). However the next morning when we went down for breakfast imagine my surprise when I found a self serve apple juice machine located no more than 3 metres away from where we had been sitting the night before! It wouldn't have taken much to offer the lids a drink from that. Rather than adult j2os costing £3 odd each. Then my wife was served a coke in a glass with a huge crack down the side, which I then had to go and get change.

The next morning (a Sunday) we had to be up early to get to the stadium. We were therefore down at breakfast for when it opened at 7am. However the sausages and bacon weren't ready until 7.20ish and no other elements of the cooked breakfast were ready by the time we left.

All little issues, but when added together did spoil what would otherwise have been a very enjoyable stay.

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Great service

By

14 August 2017

club

Been to many holiday inn express hotels and never been disappointed with the service from the staff, a good area for buses and train journeys to central London and surrounding area's also the breakfast in the morning was a good selection so a good set up for the rest of the day for travelling around

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comfort and value of money

By

12 August 2017

club

good choice for me to stay at this place. comfortable rooms. pleasant staff. location is nice and easy to get public transport.

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ok, but could be better

By

11 August 2017

club

clean and tidy room, adequate service
no firm pillow options and a 70s style tv in the room without even freeview - sort it out Holiday Inn!

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Everything we want for a reasonable price

By

11 August 2017

club

Simple, but nice, clean an everything in order. Very nice and friendly staff. Good breakfast. A little outside of the center as we prefer it, good communication by bus and tube. We will probably choose this hotel if we get back to London again.

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Nothing to hard for staff

By

10 August 2017

club

Brilliant time.Fantastic staff.Everyone was amazing and we have a wonderful son who has a very limited diet and the staff went above and beyond to help him.The rooms are spotless as usual and we will never stay anywhere else but Holiday Inn .Thankyou

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nice Hotel

By

10 August 2017

club

Kitchen closed for 2 out of the four nights so No evening meal. Staff very helpfull and supplied takeaway menus

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Duvet

By

09 August 2017

club

Too heavy for summer use ....should give sheet alternative

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good location

By

09 August 2017

club

the location was good far enough but not too far from where i needed to be for my trip

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nice hotel great service

By

08 August 2017

for our 3 nite stay in this hotel we had great food friendly staff and nothing for them was to much trouble will be back again soon 10 out of 10

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Holiday Inn Express to the rescue

By

08 August 2017

club

Following the complete let down by another hotel, we managed to get a room and return to Golders green.
The staff were as usual, very welcoming and high attentive to our needs.
We enjoyed our stay so much we are returning later this week for a further 2 nights.
All members of staff work to the highest levels.
When in North London I will insist the we go to Golders Green Holiday Inn express to stay.

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Great location and facilities but too noisy

By

07 August 2017

club

Hotel location is ideal for our needs and the free car park a very welcome facility. Hotel looks smart and clean and overall the room was as well.Staff were very friendly and helpful.
Stay was let down by the noise from the A406 which was very intrusive and the ridiculous TV in the room which was square so missing the sides of the picture, had few working channels and sound quality so bad that even the working ones were unwatchable. Free breakfast was OK but quality of food was not great. Pastries were under cooked and soggy and usual problems with hot buffet where food has been left too long.

Overall, given the price, it was good value but not a great nights sleep.

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