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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.5

based on 898 reviews
96%
Recommend This Property

Ratings Breakdown

898reviews

  • 5 Stars
    544
  • 4 Stars
    287
  • 3 Stars
    45
  • 2 Stars
    13
  • 1 Stars
    9

Great Location

By

28 May 2017

platinumelite

Great location for gigs at the nearby Apollo, with plenty of pubs and places to eat nearby

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Good value

By

28 May 2017

club

Good nice quiet location and good staff and comfortable bed

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Good location

By

28 May 2017

Confortable dtay and good location and staff were very friendly.

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SERVICE

By

28 May 2017

club

Claire,Gloria and the Duty Managers were all wonderful.
GREAT team work.

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Convenient Stay

By

27 May 2017

Just right for a visit to London convenient for Hammersmith tube and clean rooms decent breakfast and friendly staff. Will definitely use again

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Visit London

By

26 May 2017

The best .It was the last change to visit London. Sorry for your last events.

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Brief stay

By

26 May 2017

club

Comfortable and clean room. Car park a bonus. All staff were very helpful . Lack of shelves in room poor

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Friendly and polite

By

26 May 2017

club

Excellent reception staff - so polite and friendly.

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Exceptional service in Hammersmith U.K.

By

24 May 2017

club

Excellent hotel and staff are the best. Very professional and helpful.
Helped storing our luggage and assisted me with my medication in their fridge.

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Mr rehal

By

23 May 2017

Rude hotel manager unhelpful arrogant
I hated my stay because of the hotel manager

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Comfortable room and friendly staff

By

22 May 2017

club

A relaxing visit in a friendly atmosphere. Although my stay this time was short, it was memorable. The staff was helpful and the room quite comfortable. Breakfast was satisfying, although a bit more variety would be greatly appreciated. The service was prompt, and the food was good. I had a couple really nice conversations with staff members and this definitely goes a long way in representing the hotel as a welcoming and caring place to spend a vacation. Well done all around!

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Nice hotel in Hammersmith

By

19 May 2017

club

We came to London for a wedding and extended the trip into a much needed getaway. The HIE was in the right location for us, a short Tube ride from Heathrow and central London. The space was clean and well-taken care of, the staff are quite friendly and willing to help with whatever you might need. This was well worth the price and I would certainly stay here again.

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