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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

3,9

based on 837 reviews
81%
Recommend This Property

Ratings Breakdown

837reviews

  • 5 Stars
    310
  • 4 Stars
    310
  • 3 Stars
    116
  • 2 Stars
    63
  • 1 Stars
    38

Fabulous Stay in a lovely hotel

By

novembre 20, 2017

The hotel is conveniently located within walking distance (or a short bus ride) to the Victoria Coach Station. It is conveniently located for all west end attractions.
The hotel itself is a period building but is clean and had all the amenities we needed. The staff were friendly and did everything they could to make our stay comfortable.
The bed was comfortable and the shower was hot and powerful. The breakfast selection was good and the food was hot and tasty. My daughter’s wheat allergy was well catered for.
The only small issue that we had was the radiator in the room. There was no way of regulating the temperature, so it was either on or off and it was a bit noisy. Again, this was only a minor complaint and we didn’t report it as we only used the room as a base.
Overall a five star stay. Thank you to all the staff who made it so. We appreciate your hard work.

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