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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 767 reviews
88%
Recommend This Property

Ratings Breakdown

767reviews

  • 5 Stars
    421
  • 4 Stars
    222
  • 3 Stars
    58
  • 2 Stars
    34
  • 1 Stars
    32

Great Hotel

By

21 January 2017

club

Ideal for Airport, Very friendly attentive staff. A credit to the group

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Great place to stay for the airport

By

18 January 2017

club

Stayed for early flight from Manchester airport. Very convenient with good shuttle service. Friendly staff, clean comfortable rooms and excellent value.

Posted byHotelStaff
21 January 2017
Dear Del01 I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I am really pleased that you found Holiday Inn Express Manchester Airport was up to your expected standards as I’m sure you can imagine, our key focus is our guest and it was great to read that this was evident during your stay. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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excellent value

By

18 January 2017

club

Have no issues with Hotel staff very good, excellent service, would stay again no problem.

Posted byHotelStaff
21 January 2017
Dear DJimmy1 I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I am really pleased that you found Holiday Inn Express Manchester Airport was up to your expected standards as I’m sure you can imagine, our key focus is our guest and it was great to read that this was evident during your stay. It was really pleasing to know staff you encountered were friendly and professional. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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great hotel

By

17 January 2017

club

great hotel very close to airport parking should be free but costs £5

Posted byHotelStaff
18 January 2017
Dear Anonymous I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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PERFECT PLACE TO STAY BEFORE A FLIGHT

By

14 January 2017

club

FRIENDLY, CLEAN, CLOSE TO AIRPORT, SHUTTLE SERVICE AVAILABLE, QUIET

Posted byHotelStaff
15 January 2017
Dear NZGUEST I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. It was really pleasing to know that you enjoyed your stay with us. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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Excellent stay

By

14 January 2017

club

Easy relaxed visit to ensure being at the airport on time the following day

Posted byHotelStaff
15 January 2017
Dear Anonymous I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I am really pleased that you found Holiday Inn Express Manchester Airport was up to your expected standards as I’m sure you can imagine, our key focus is our guest and it was great to read that this was evident during your stay. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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dirty carpet, shower smelling

By

14 January 2017

when you do bodyweight exercise- avoid this hotel; otherwise ok - breakfast is avove HiEx average

Posted byHotelStaff
14 January 2017
Dear OutAndAbout46 I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I would like to apologies on behalf of the hotel that you found room quality not up to your standards. I have passed your comments to head housekeeper to make sure this doesn't happen again. I will also make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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Excellent overnight stay

By

11 January 2017

club

Great hotel for over night when flying from Manchester airport. Very close to the terminals but very quiet in the hotel. The staff were really amiable and ver welcoming and were prepared to make our stay enjoyable.

Posted byHotelStaff
12 January 2017
Dear Jamy2 I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I am really pleased that you found Holiday Inn Express Manchester Airport was up to your expected standards as I’m sure you can imagine, our key focus is our guest and it was great to read that this was evident during your stay. I t was also really pleasing to know staff you encountered were friendly and efficient. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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Sympathetic and helpful staff

By

10 January 2017

club

Ordered a taxi through Reception and despite more than several attempts by staff to chase the ordered taxi, nothing appeared. It wasn't Staff fault that it never arrived or that it caused my Partner severe distress but they arranged another company and offered to pay. It all worked out in the end and we enjoyed the concert. No apology from the taxi driver or the company! Staff happy to see us with smiles on our faces on our return. Top staff.

Posted byHotelStaff
12 January 2017
Dear 751su I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I am really pleased that you found Holiday Inn Express Manchester Airport was up to your expected standards as I’m sure you can imagine, our key focus is our guest and it was great to read that this was evident during your stay. I t was also really pleasing to know staff you encountered were friendly and efficient. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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Great value hotel and good service

By

10 January 2017

Very good value hotel, offering very good services. Staff were very friendly and welcoming - especially to my three year old son.

Posted byHotelStaff
12 January 2017
Dear Walace2016 I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I am really pleased that you found Holiday Inn Express Manchester Airport was up to your expected standards as I’m sure you can imagine, our key focus is our guest and it was great to read that this was evident during your stay. I t was also really pleasing to know staff you encountered were friendly and efficient. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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Breve soggiorno

By

10 January 2017

club

Abbiamo scelto l'hotel per la vicinanza all'aeroporto dovendo partire la mattina presto.
Per questo tipo di soggiorno l'hotel è buono: camera pulita ed essenziale, buon rapporto qualità prezzo se si prenota su internet con anticipo. Colazione inclusa.
Unica nota negativa: e' nei pressi dello scalo ma non vicinissimo. Occorre spostarsi con taxi o navetta: inoltre pensavo che la navetta dell'hotel fosse gratuita fino a mezzogiorno (così mi sembrava di aver letto sul sito) ma il receptionist, per recarmi in aeroporto di mattina, ha suggerito di prendere un taxi perché sarebbe stato meno caro con i bambini.

Posted byHotelStaff
11 January 2017
Dear mcp75_milano_italia I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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Convenient, Clean and Comfortable.

By

08 January 2017

club

We had an early flight and did not want to chance missing our flight. We had to return our rental car so this was convenient location. The staff were friendly and booking in was a breeze. The room was clean, comfortable and well appointed. I had a meal in the restaurant. The menu was limited but food was hearty and served quickly.
Internet was available to do check in and Bus was available to take us early in the morning to Airport.

My only complainant is recent work on ring road around airport finding Hotel was a bit tricky but that is not really Holiday Inn Express fault. We found several other intersections on dropping off rental car confusing, and having to navigate Manchester Airport to check in and get to our plane so we see it as a Manchester airport thing.

Posted byHotelStaff
11 January 2017
Dear Anonymous I would like to take this as an opportunity to thank you for your recent review regarding your stay with us. I am really pleased that you found Holiday Inn Express Manchester Airport was up to your expected standards as I’m sure you can imagine, our key focus is our guest and it was great to read that this was evident during your stay. It was also really pleasing to know that staff were friendly and professional. I will make sure to pass all of your comments to my staff and management. We certainly look forward to welcoming you back to our hotel in the near future. Kind Regards Sahil Khan Deputy General Manager
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