Rated 4.1 out of 5 by 271
Rated 2.0 out of 5.0 by T517 Noisy slamming doors
First of all I will say the staff was great! The hotel stay was not great.
I was put in a handicap room which was not requested. I have stayed in a handicap room before without a problem. However, the shower in this room only had the removable shower head mount at the height to accommodate someone sitting in a shower chair. I would recommend an additional mount be added at a normal height for people wishing to shower standing.
Secondly the doors in the hotel are very heavy and noisy as they slam shut. There was a wedding party down the hall from me so the after party was there. I was kept awake by the slamming door and disrespectful guest in and out of the room much after midnight. I did call the front desk and the gentleman was very apologetic and attempted to address the issue. Die to the noise I was still awake after 1:30am and called the front desk again. I asked te woman who answered to aske late arriving guests to please not let their doors slam as they closed. I was able to get to sleep after 2:am.
The staff was very nice in trying to address the issue which is somewhat out of their hands (noisy doors). I would suggest placing a sign in the hallway after 10pm reminding guests to be courteous to others and respect/limit the noise level. I have seen this at a large hotel chain in San Francisco and it's a nice reminder. Many times people are out late and very much awake so they forget that others are asleep.
October 8, 2015
Rated 4.0 out of 5.0 by Buddy168 Better Holiday Inn hotel compared to the one in Monterey, CA...
This is a fair hotel considering that hotels closer to Monterey downtown are jacking up their prices! This is next to Walmart and along Hwy 1 so very accessible. Breakfast items are the usual Holiday Inn offerings. Room is spacious and the bathroom too!
September 30, 2015
Rated 5.0 out of 5.0 by ILY3 Great service
From the minute I walked in, the staff was gracious, professional and kind. We asked for extra towels, tooth brush, and driving directions and all staff were attentive and happy to help out. The breakfast was fresh and delicious. Thank you for this great stay!
September 29, 2015
Rated 5.0 out of 5.0 by Derek 66 Nice place to stsy
We found this hotel to be very well run
The staff at the front desk could not do enough to help us. They had a good knowledge of the local area and restaurants.
The spa was a welcome feature after a day of travelling and was a nice place to relax.
It was also nice to be able to use the laundry facilities after traveling for several days.
I would certainly recommend anyone to stay here. It was a great find
September 24, 2015
Rated 5.0 out of 5.0 by Mrs. King Great location; great staff; free food.
Attended the Monterey Jazz Festival. Hotel was Great location short lovely drive to Fairgrounds. Plenty of parking. Nice complimentary breakfast.
September 24, 2015
Rated 3.0 out of 5.0 by mkoin ak front desk staff excellent - maid staff not so much
front desk staff helped us as much as they could when our truck broke down in the wal mart next door. however the maid service cleaned our room out before our check out time and took all of our food that we had just bought and left in the room while at the beach, and then denied doing it! I would stay again as i like the place and the front staff but would not leave anything in the room!!!
September 21, 2015
Rated 4.0 out of 5.0 by CTSV Comfortable bed
Second time we have stayed here. Convenient for us where we are visiting in the area. A few things need updating.
September 18, 2015
Rated 5.0 out of 5.0 by codfish41 Front desk clerk, Mijin, went above and beyond!
We are writing this review for one reason. That reason is say that the front desk clerk, Mijin, went above and beyond to make our stay the best it could be. During our stay we had two issues and Mijin handled it as a consummate professional. Holiday Inn Express should be proud to have Mijin on their staff.
September 16, 2015