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Rated 4.2 out of 5 by 247 reviewers.
Rated 5.0 out of 5.0 by hôtel très bien situé très bon emplacement par rapport à la gare Saint Charles et au vieux port très bon accueil bon petit déjeuner belle terrasse October 11, 2015
Rated 5.0 out of 5.0 by séjour réussi Accueil très aimable dans un environnement plaisant. Chambre parfaite, choix de produits dans la salle de bain réduit à du savon liquide. Décoration agréable. Rien à redire October 10, 2015
Rated 4.0 out of 5.0 by Boa localização e bom serviço Como chegamos a Marseille de trem, a localização do hotel foi fundamental para a minha reserva. Gosto deste tipo de hotel para estadias curtas. Fui surpreendido pelo atendimento em português na recepção (recepcionista Suzana). Muito educada e nos deu várias dicas da cidade. Gostamos do hotel e também da cidade. Em geral o pessoal de atendimento foi atencioso. October 6, 2015
Rated 4.0 out of 5.0 by confort et proximité du centre rien a dire pour un sejour affaire et surement trés bien pour faire du tourisme en ville October 5, 2015
Rated 2.0 out of 5.0 by poor room management, no air con, not helpful assigned a handicapped room to us which is smelly without even letting us know before we went up. Managed to move us to another room but air-conditioning not working properly. No air-con at night for 2 nights. Only worked the last night. Service poor - we were going down for breakfast one morning and waiting the the lift. The housekeeping staff asked us to take staircase as they need to use the lift. This is pretty pathetic! When asked to borrow an adaptor to charge mobile phones, some staff were not helpful and not polite. Having said that, a couple of staff were a lot more helpful to get us an adaptor. Rosie at the reception was particularly patient and helpful whe we asked for information. October 4, 2015
Rated 5.0 out of 5.0 by Clean, Safe with great station access. Usual good standards from this hotel chain, clean and safe and rewarded with a good nights sleep. Staff were helpful and pleasant and we had no problems during our stay. October 2, 2015
Rated 3.0 out of 5.0 by bonne situation Hotel très bien situé en face de la Gare Saint Charles pratique pour une nuit en transit. Egalement proche du vieux port et des restaurants. Petit déjeuner un peu décevant pour le standing de l'hôtel mais comme c'est compris dans le prix de la chambre on s'en contente. Isolation phonique à revoir car pour les chambres proches des ascenseurs ce qui était notre cas, on entend un bruit infernal lorsque celui-ci est en marche. October 1, 2015
Rated 5.0 out of 5.0 by Ideal City Centre Pit Stop The hotel was ideal for our needs whilst visiting Marseilles last week. We were advised by your staff to use the Metro to get around and this was good advice.The hotel recommended a Restaurant in Vieux Port area of M. but although very good it was very expensive and we feel we should have been warned it was top price. September 30, 2015
  • 2015-10-13T12:54:34.056-05:00
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