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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 603 reviews
83%
Recommend This Property

Ratings Breakdown

603reviews

  • 5 Stars
    311
  • 4 Stars
    154
  • 3 Stars
    74
  • 2 Stars
    20
  • 1 Stars
    44

Great Location / Slow Service

By

28 March 2017

club

Staff is kind, but somewhat slow to respond, nor did they anticipate proactively customer needs or preferences. Further, our room had a leak in the bathroom which would keep the floor wet all the time (thus slippery), we called to report, and they never did anything about it. We were four people, we continuously had to remind them

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cama comoda

By

28 March 2017

club

buen servicio espero y en tiempos de remodelación trabajen en horas después de las 10 mas limpieza al contratista y mas velocidad

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Good Location

By

25 March 2017

Good location and nice rooms, perfect for business and leisure trips.

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Estancia

By

24 March 2017

La habitacion muy confortable solamente la calefaccion no servia y si estaba haciendo frio no ofrecieron repararla.

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Servicio Eficiente

By

22 March 2017

platinumelite

La atencion del personal, sobre todo en la recepcion, el servicio y toda la ayuda que necesite apara vuelo y transportacion fue muy eficiente gracias a Maximiliano, el desayuno algo picoso pero rico, la ubicacion excelente.

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Great Location

By

22 March 2017

platinumelite

Great Location,
I dislike they charge for parking lot.
Room is very cozy

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Todo muy bien

By

20 March 2017

club

En general fué una buena experiencia. Mi única queja es que deberían destapar los lavabos más frecuentemente, el agua tardaba demasiado en drenarse y se quedaban residuos todo el tiempo que se usó.

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FRIENDLY AND HELPFUL STAFF / GREAT LOCATION

By

19 March 2017

Great location with a friendly and responsive staff. Quite, clean and comfortable rooms. Numerous choices within walking distance to dine.

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Comfortable bed and great service.

By

17 March 2017

club

Excellent hotel ! Comfortable bed and great service.
The friendly service from the personnel and location of the hotel ! ! !

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Servicio bueno

By

12 March 2017

En general buen servicio. Hubo inconvenientes todos subsanados por el personal del hotel

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Lugar excelente para negocios/placer

By

08 March 2017

Bien ubicado, cerca de un centro comercial y recorridos turísticos así como de varios restaurantes de la zona. El personal muy amable y al pendiente de los huéspedes.

Domingos sobre avenida Reforma se cierra el paso a vehículos y es un ambiente perfecto para caminar y conocer las cercanías.

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Almohadas del paraíso

By

07 March 2017

club

lo máximo que disfrute fue dormir de forma placentera.

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