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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 265 reviews
89%
Recommend This Property

Ratings Breakdown

265reviews

  • 5 Stars
    188
  • 4 Stars
    49
  • 3 Stars
    8
  • 2 Stars
    13
  • 1 Stars
    7

Comfortable

By

27 June 2017

club

Enjoyed the stay. Room was comfortable and staff was friendly. We actually stay on our return from Mexico on Sunday, June 25th. We would stay here again.

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Comfortable beds and attentive service

By

22 June 2017

club

After spending a night at the airport due to yet another American Air flight cancellation, the staff where quick to provide comfort for my child and I upon hearing about our terrible experience with AA. They stored our carry-on, guided us to the complementary breakfast, then offered the use of the pool side to relax while they worked to quickly prep a room for us. The hotel was full and they told me a room would be available at noon but to my delight they gave us a room at 11am. And they put a 'Do Not Disturb/ Quiet' door sign on our door! The beds were fantastically comfy! They also offered periodically to help with my needs and asked how we were doing. Attentive and sensitive!

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Excellent value, perfect location

By

20 June 2017

platinumelite

This is the nicest and newest of several HIE options near MIA. Guest rooms are well designed and quiet, breakfast is well stocked, staff is friendly. You're right at the end of a runway and I feared jet noise would be a problem, but I barely heard anything after 9pm.

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Great Hotel Close to MIA

By

14 June 2017

It was easy to get to the hotel from the airport which was important since I landed late and had my whole family with me. The rooms were comfortable and clean. I would recommend this for business or leisure!

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Large comfortable rooms

By

14 June 2017

club

Really enjoyed our stay. Airplanes flying over were noisy when we sat outside, but inside was great!

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It's Okay

By

13 June 2017

platinumelite

The place is so so, I thought it would be better for the money but... ...

The room is very nice and beds were comfortable. But the bathroom is kind of old. The airplane noises were too louder for sleeping if you are a light sleeper.

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Very Spacious Room and comfortable beddings

By

13 June 2017

platinumelite

Would recommend this hotel again. Room was very spacious and clean. It really pays to be an Elite Platinum member. I love the perks! :)

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Excelente localização

By

10 June 2017

club

Hotel excelente com cama confortável, wifi eficiente e rápido, café da manha generoso, condicionador de ar gelando.

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One night stay before cruise

By

06 June 2017

New hotel, pretty friendly front desk staff and slightly upgraded breakfast items from my usual IHG hotel. The hotel was pretty sound proofed, it is under the airline flight path and they did offer us earplugs. Inside sounds were louder than the outside ones. I would recommend you do not buy water at the front desk, they charge $2.50 for a small bottle that I can get for a dime (

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Nice and clean

By

05 June 2017

club

Hotel facilities and rooms excellent, nice, new and clean. Some issues with not so polite front desk people but the interaction was minimal.

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Super

By

05 June 2017

club

Alles Top. Keine Beanstandungen. Alles sauber und ordentlich

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Exceptional service

By

02 June 2017

club

Great location and the ladies at the front desk check in was very polite and understanding.

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