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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4,6

based on 366 reviews
95%
Recommend This Property

Ratings Breakdown

366reviews

  • 5 Stars
    277
  • 4 Stars
    63
  • 3 Stars
    15
  • 2 Stars
    8
  • 1 Stars
    3

Miami, great place to visit

By

marzo 25, 2017

Great place to stay if in that area. Close to food, gas and shopping. Zoo right down the street. Be careful, lots of construction still going on. Pool looked nice, but did not go in. Near small airport if you like watching planes take off and land.

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It's always a pleasure

By

marzo 24, 2017

I've been staying here since February and it's always a pleasure to stay here. Friendly people at the front desk and the cleaning ladies are very friendly

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Great service

By

marzo 22, 2017

club

Excellent service.
Very clean
Great fitness center
Real fast was very good

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Excellent stay

By

marzo 20, 2017

platinumelite

Stay was good ..…Stay was good ..…Stay was good ..…Stay was good ..…Stay was good ..…Stay was good ..…

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Fine Service

By

marzo 19, 2017

club

Excellent service at the front desk. Great breakfast and good service. Good coffee!

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Great stay

By

marzo 17, 2017

club

Very clean and well trained staff I would definitely recommend to any one traveling to miami

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Cama cómoda y servicio excelente

By

marzo 16, 2017

club

El hotel en sí como todos Holiday Inn es cómodo, con un personal amable y habitaciones bonitas.

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Miami stopover

By

marzo 14, 2017

Just what we needed after a long day of driving! Great sleeping and very pleasant and efficient staff.....

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Room was excellent, check in was a problem.

By

marzo 14, 2017

Check-in was a problem, especially with the "don't care" attitude of check-in staff. I don't think they were properly trained in handling my problem. The toilet overflowed due to a problem with the flushing mechanism, and I didn't get my wake-up call. Internet access in the business center was a little slow, and it would have helped a lot to have a fax or a scanner.

The hotel itself, breakfast, breakfast staff, and the room were excellent.

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Top notch hotel

By

marzo 14, 2017

club

Very clean. Breakfast relish! Customer service is beyond excellent!!

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Beware You Will Be Charged Despite Using Your Points !!!

By

marzo 03, 2017

Beware - if you intend to use your points for a stay at this hotel, make sure to double-check a few days later. I used my points for a 1 night stay and they debited my IHG points and fully charged my credit card anyways. To add to the insult, I am still waiting for my credit and have never even had the 500 IHG Welcome Points applied despite asking twice!

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good experience

By

marzo 03, 2017

club

ence was good and i would recomend itThe experi i would definitely go again there

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