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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 368 reviews
95%
Recommend This Property

Ratings Breakdown

368reviews

  • 5 Stars
    279
  • 4 Stars
    63
  • 3 Stars
    15
  • 2 Stars
    8
  • 1 Stars
    3

Very nice hotel

By

29 March 2017

club

Stayed for 3 nights. No issues during our stay. The breakfast had minor variety from day to day and was very good. Was nice to have different choices each day. I loved the heated pool as you were able to stay outside in the pool late and still be very comfortable. I would stay here again.

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Comfortable bed and great service

By

27 March 2017

club

Staff service and referral for dining services were excellent. Clients were as friendly as expected. I would refer family and friends without questions

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Miami, great place to visit

By

25 March 2017

Great place to stay if in that area. Close to food, gas and shopping. Zoo right down the street. Be careful, lots of construction still going on. Pool looked nice, but did not go in. Near small airport if you like watching planes take off and land.

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It's always a pleasure

By

24 March 2017

I've been staying here since February and it's always a pleasure to stay here. Friendly people at the front desk and the cleaning ladies are very friendly

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Great service

By

22 March 2017

club

Excellent service.
Very clean
Great fitness center
Real fast was very good

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Excellent stay

By

20 March 2017

platinumelite

Stay was good ..…Stay was good ..…Stay was good ..…Stay was good ..…Stay was good ..…Stay was good ..…

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Fine Service

By

19 March 2017

club

Excellent service at the front desk. Great breakfast and good service. Good coffee!

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Great stay

By

17 March 2017

club

Very clean and well trained staff I would definitely recommend to any one traveling to miami

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Cama cómoda y servicio excelente

By

16 March 2017

club

El hotel en sí como todos Holiday Inn es cómodo, con un personal amable y habitaciones bonitas.

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Miami stopover

By

14 March 2017

Just what we needed after a long day of driving! Great sleeping and very pleasant and efficient staff.....

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Room was excellent, check in was a problem.

By

14 March 2017

Check-in was a problem, especially with the "don't care" attitude of check-in staff. I don't think they were properly trained in handling my problem. The toilet overflowed due to a problem with the flushing mechanism, and I didn't get my wake-up call. Internet access in the business center was a little slow, and it would have helped a lot to have a fax or a scanner.

The hotel itself, breakfast, breakfast staff, and the room were excellent.

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Top notch hotel

By

14 March 2017

club

Very clean. Breakfast relish! Customer service is beyond excellent!!

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