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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 500 reviews
92%
Recommend This Property

Ratings Breakdown

500reviews

  • 5 Stars
    317
  • 4 Stars
    114
  • 3 Stars
    39
  • 2 Stars
    16
  • 1 Stars
    14

Great stay, awesome staff, great services, shuttle needs some work.

By

23 June 2017

Overall stay was great. I had laundry from the last place where I was and the staff had it done by the time I returned to the hotel from work. They had 24 hour coffee available and changed it when it was getting cold.
The airport shuttle needs some work, as I waited for over an hour for one to arrive. Had to call the hotel twice to find out if it was coming or not.

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Good place to stay with the family

By

22 June 2017

club

secure, comfortable and clean all the time. I wish I could buy the bath soap they use, is very nice, breakfast choices could be improved like offering pan cakes.

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muy buen servicio

By

20 June 2017

club

en general el hotel brinda una buena estadia ya que es comodo

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Buen Desayuno

By

19 June 2017

Excelente desayuno, mas de lo que se pago por la tarifa de Hotel.

Camas confortables y buen servicio

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Servicio excelente

By

19 June 2017

Cortesia por parte de su personal, Tanto al recibimiento, durante el alojamiento y salida. Servicio Shuttle excelente. Gracias.

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Great Hotel

By

18 June 2017

club

I stay at a lot of hotel traveling for business and I have to say that even for a Holiday Inn property this one was exceptional. Prompt and courteous service at every turn. BUENOS

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Great attention of the staff

By

12 June 2017

club

We needed a baby crib and the staff offered us one for our baby and it was so nice and clean.

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Great value

By

12 June 2017

club

Very clean and with comfortable beds. Staff very nice and accommodating. The only small negative was waiting time on the elevators in the morning while one elevator was off.

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Serves my needs

By

11 June 2017

Only need a place to sleep during my business trips...staff makes you feel at home.

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Business Stay

By

11 June 2017

Great location for a business stay and a clean comfortable hotel.

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Ruido

By

10 June 2017

club

Se escucha el ruido de los servicios sanitarios de otras habitaciones durante la noche.

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Business in Monterrey

By

05 June 2017

Staff very friendly and welcoming. I had to extend my stay for an additional 7 days and they were able to make this available.

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