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Rated 4.3 out of 5 by 419 reviewers.
Rated 5.0 out of 5.0 Great and Affordable Hotel in Financial District This hotel is a wonderful value for the rate. Staff is consistently professional and courteous. The breakfast is extensive and very good. The women who manages the breakfast is wonderful ... cheerful, engaging, and always on top of things. October 12, 2015
Rated 2.0 out of 5.0 Stinky Room I have stayed in this hotel 3 times and each time the room I am put in is stinky. It smells like dirty feet. This time I figured out that it is the air conditioner. If it is not running the room smells fine. They need to upgrade the HVAC systems October 11, 2015
Rated 2.0 out of 5.0 by Unterdurchschnittliches Hotel - Gute Lage in Downtown NYC Die Lage des Hotels ist gut, wenn man bewusst in Downttown Manhattan sein möchte. Das Hotel ist eher unterdurchschnittlich - kleine, dunkle Zimmer, viel zu kleiner Frühstücksraum - die Gäste stehen "..wie bestellt und nicht abgeholt..." mit einem Kaffee im Frühstücksraum rum. Die Klimaanlage stank! Obwohl ich einen Status bei IHG habe, konnte mir kein Check-In um 13:00 angeboten werden. Das hatte ich bisher bei IHG nicht erlebt. Wenn man von einem Übersee Flug kommt und noch 2 Stunden in seiner verschwitzten Kleidung rumstitzen muss ist das nicht schön. Umso überraschter war ich, dass ebenfalls kein Late-Check-out bis 15:00 Uhr angeboten wurde. Ich werde in diesem Hotel eher nicht wieder übernachten. October 6, 2015
Rated 4.0 out of 5.0 by Wall Street Convience Great location for downtown weekend leisure. Convenient to all downtown/financial district sightseeing and especially great restaurants. Courteous staff is a plus! October 3, 2015
Rated 5.0 out of 5.0 by Great choice Comfortable junior suite with microwave and sitting area--the room was clean and the furniture was in good condition. The staff were excellent--nothing was a problem from late check out to early check in or the use of points or upgrade. The internet was a bit disapointing--I was on a business call and it cut out multiple times the download speed was a 3 and the upload was 2. Just not very useful. The breakfast was also not very good. It was free and the cereal and yogurt were fine, but the OJ was watery and the omlettes were stiff. I would stay here again--it's a great location downtown with good rooms and great staff. October 1, 2015
Rated 4.0 out of 5.0 by hotel and food Hotel was located near restaurants, shopping and some night life. The smart breakfast was very good, lots of variety. September 28, 2015
Rated 2.0 out of 5.0 by Housekeeping needs some serious improvement Of course this is NYC, so I expected a small room and some street noise which didn't bother me. What I did not expect was a used toothbrush in the bathroom, as well as half empty shampoo containers, black (mold?) discoloration along the shower floor grout lines, some paper rubbish on the floor, a dusty desk, and overall lack of responsiveness from the housekeeping staff. In fact, after someone finally came and took the used items away from the bathroom, he said they'd re-clean and bring a new set of toiletries, which never happened. Nobody ever brought new soap, so I was soap-less for 2 days (I'd brought some of my own, thank goodness!) Furthermore, someone (previous guest? staff?) left an Apple Mac Air laptop in the room! The staff member who took the used toiletries took that as well. I hope it got back to its owner. The mattress was quite squishy. Otherwise, things were fine. The breakfast was just okay (whole apples were the only fruit, and the scrambled eggs were awful reconstituted from powder) with decent coffee and cereals, etc. September 23, 2015
Rated 2.0 out of 5.0 by Schlaflose Nacht Trotz einer im Hintergrund laufenden Klimaanlage, haben wir durch starke Lärmbelästigung aus einem der Nachbarszimmer eine Nacht unseres Urlaubs in New York verloren. September 23, 2015
  • 2015-10-13T12:57:23.756-05:00
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