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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 806 reviews
94%
Recommend This Property

Ratings Breakdown

806reviews

  • 5 Stars
    521
  • 4 Stars
    199
  • 3 Stars
    55
  • 2 Stars
    12
  • 1 Stars
    19

Great location, but...

By

26 April 2017

Nice convenient location, near subway stations and Times Square. Friendly, helpful front desk staff. VERY small room, even by Manhattan standards, but decent bathroom.

We returned to the room late one evening after a full day of sightseeing to find that housekeeping had simply not made up our room! We were able to have towels sent up, but that was all they could do for us at that hour.

Only one elevator was functioning for a significant portion of our stay, leading to long delays and crowded elevators.

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Quiet Oasis in a Bustling City

By

24 April 2017

club

Four of us stayed during school vacation week and found your hotel a delightful place to sleep and return to each night. The rooms were clean and well appointed with comfy bedding. The bathroom had every amenity you could possibly need and luxurious towels.

The staff is most helpful and willing to help meet the needs of their patrons.

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Great location and staff

By

23 April 2017

platinumelite

This hotel is very conveniently located in Manhattan and had a great staff and clean comfortable rooms.

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Satisfied

By

23 April 2017

club

Reasonable price. Good location. Clean hotel. Friendly staff.

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Very clean

By

22 April 2017

Great place to stay. Modern and clean. Perfect location.

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Comfortable bed

By

21 April 2017

I liked the proximity of the hotel to the area attractions. It was an easy walk to and fro. The staff was very accommodating to my requests to store my luggage until checkin time. The room was clean and appealing. I had hoped there would be a microwave and refrigerator as I'm accustomed to at the other Holiday Inn I've stayed at. As for the price, it was astronomical for a Holiday Inn!

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Most Amazing Location

By

16 April 2017

club

This hotel is in such an amazing location - you're within a short walking distance to everything. The front desk staff were all very polite

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Servicio muy eficiente

By

13 April 2017

club

Deseo destacar ,nuevamente , la organizacion , limpieza y por sobre todo la atencion que hemos tenido con mi mujer, por el personal que atiende el lobby y una senorita que no se su nombre, pero ella asistia tanto el lobby como el desayuno. Muchas gracias

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Very Good Stay

By

13 April 2017

club

The staff were very nice and supporting.
The room was clean.
The basic breakfast was good.

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Check in.

By

12 April 2017

The room was not ready. I think 11 o clock is to early to check out. It is not even 24 hours, and cost a bunch of money. I did not get to enjoy all of the amenities.

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below average for HI

By

12 April 2017

platinumelite

breakfast service very slow with many items not constantly replenished. Bed is old and lumpy.

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Weekend getaway

By

12 April 2017

Had a great time at this hotel clean rooms clean bathrooms very friendly staff very quiet looking forward to staying here again

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