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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 783 reviews
94%
Recommend This Property

Ratings Breakdown

783reviews

  • 5 Stars
    504
  • 4 Stars
    195
  • 3 Stars
    53
  • 2 Stars
    12
  • 1 Stars
    19

Great hotel

By

2017 三月 30

club

Loved staying here, very convenient and close to Times Square, it was our first time staying in New York and we felt very welcomed here! Would def stay again!!

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Great location and accessibility

By

2017 三月 29

club

Wish there were more breakfast food options, like bacon in addition to two types of sausage.

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Clean rooms and friendly staff

By

2017 三月 29

platinumelite

The rooms are clean but small, but i didn't go to nyc to sit in a room. I was greeted by a friendly and helpful staff. The free breakfast is a good deal with a variety of options to choose from.

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Great value and service

By

2017 三月 22

club

Everything at the hotel worked very well for us. Close to everything. Breakfast is excellent, staff is personable and responsive. We would stay here again.

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Great Location and City Views

By

2017 三月 22

platinumelite

This Hotel is close to everything you need. The Hotel is great for a NYC hotel. Nice Rooms and accommodations. The price is a good value and if you have AARP or AAA you will receive another discount.

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5 notti a Marzo

By

2017 三月 17

club

Ho soggiornato 5 notti a Marzo in una camera doppia. La posizione dell'albergo è ottima, sia per chi vuole vivere New York a piedi, sia perchi vuole prendere la metro, che si trova a due passi.
La stanza era pulita, unica pecca è la colazione, non molto varia. Nel complesso è un ottimo albergo!

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Birthday Weekend

By

2017 三月 16

Great all around, loved the free breakfast. Clean and comfortable

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Atención del personal

By

2017 三月 15

club

lo mejor fue la atencion del personal, en particular el Sr. Luis Maldonado y Evelin.
Excelente relación precio / calidad.
Excelente ubicación para tomar transporte publico.

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Great location, excellent value

By

2017 三月 15

Made a visit to NYC for the Big East tournament and thoroughly enjoyed our stay here. The price/location can't be beat, especially if you're interested in doing tourist-y things. Walking distance to Madison Square Garden, the Empire State Building, Times Square, and Rockefeller Center. Also located near a lot of shopping and a main subway hub, so it's incredibly easy to get around the city.

The room was small but updated, comfortable and more than enough for our needs since we were out exploring most of the time. I'd suggest, if possible, asking for a room on a higher floor since that minimizes the amount of ground noise that you hear.

Service was good, although when we arrived before check-in and left our luggage with the hotel it wasn't put in a secure room (I assume because that room was already full). Just would have appreciated a bit more explanation since we were nervous about leaving expensive personal belongings there until we could check-in.

Overall great experience and wouldn't hesitate to book a room here again.

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Convenient

By

2017 三月 14

club

Execellent hotel. I would recommend iir to family and friends. Thank you for the wonderful experience

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Great value and location

By

2017 三月 05

Excellent location, close to various restaurants, shopping and other NYC sights and amenities. Excellent service from staff and comfortable room. Average breakfast but it is complimentary so if not to your liking then there is a place right next door that has more choice. All round a great value choice if on business or pleasure to use as a conveniently located base. I recommend the car service provider they use for airport transfers as very good value and service.

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Lamentable

By

2017 三月 03

El primer dia de estancia regresamos de pasear, cansados, y nuestro cuarto no estaba limpio, estaba igual que como lo dejamos por la mañana.

Realmente me hicieron dudar de reservar, en mis proximas vacaciones, en cualquier Holiday Inn Express de cualquier destino por esta experiencia.

Lo siento, saludos

Posted byHotelStaff
2017 三月 04
Hi Mancas - Thank you for staying with us. We are so sorry that your room had not been serviced when you returned from your walk. I hope that we took care of it soon after you come back. Please come back soon. Warm regards,
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