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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 927 reviews
95%
Recommend This Property

Ratings Breakdown

927reviews

  • 5 Stars
    588
  • 4 Stars
    258
  • 3 Stars
    48
  • 2 Stars
    17
  • 1 Stars
    16

Good service and great location

By

24 June 2017

club

This hotel is in a perfect location to explore town. It's good to see a hotel including breakfast in the room price rather than ridiculous charges. Rooms look new and are very clean. Staff are very friendly. Would stay again.

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Saturday night stopover with a hidden menace

By

23 June 2017

club

I chose the city centre hotel as a stopover on my way north to Scotland because I wanted a city location and the website promised "free parking" (it doesn't now, btw).
The hotel was fine but the parking wasn't and I have received a parking ticket for not putting an extra £3 in the ticket machine on Saturday evening to cover just 15 minutes of parking (0800-0815) on the Sunday morning! The wardens were out at 8.00 am sharp on the Sunday to catch fools like me who'd been lured to Newcastle.

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Superb

By

21 June 2017

Very conveniently located to the city centre and some nice bars. Very welcoming staff and very well maintained.

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Ubicación perfecta, desayuno excelente y camas confortables

By

21 June 2017

club

Habitación funcioinal. Un poco escasa de mobiliario, pero las camas confortables han suplido esa deficiencia.
El desayuno buffet variado y excelente.
El personal muy correcto y amable.
La ubicación del hotel excelente.

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Excellent

By

21 June 2017

I honestly can't recommend this hotel more! Such a comfortable sleep. Staff are amazing and will happily help with anything. Food was great. Will be coming back again

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More than expacted

By

20 June 2017

club

Great value in terms of spacious and inclusive breakfast.

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Excellent staff

By

20 June 2017

club

Good hotel in convenient position. Helpful staff. Would stay there again.

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Good for location

By

18 June 2017

Excellent location and a very nice hotel. However I did have problem sleeping and the hotel management did genuinely care and solved the problem on spot. I hope the best for them and the cause of problem be found and dealt with. And thank you again for the satisfactory stay. All staff in this hotel are friendly. Highly recommended.

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Work stay

By

17 June 2017

club

Comfortable spacious room and friendly staff. Quiet area yet close to the main city area.

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good position great sevice

By

13 June 2017

club

very friendly and great service good clean room good brakfast would recommend

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lovely hotel

By

12 June 2017

club

great central hotel
so close to everything
lovely staff
this was a lovely stay right next to car park-easy to find

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Comfortable stay and good location

By

12 June 2017

club

Stayed one night , although the room was a little small, we were quite relaxed , the bed was very comfortable and clean. Breakfast was good. It's nearly sitting next to central station, 5 minutes walk to China Town and 8 minutes walk to the edon square. And a city parking is right beside the hotel.

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