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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 328 reviews
94%
Recommend This Property

Ratings Breakdown

328reviews

  • 5 Stars
    226
  • 4 Stars
    70
  • 3 Stars
    20
  • 2 Stars
    6
  • 1 Stars
    6

Great place

By

26 May 2017

club

Good place to stay. Close to airport. Good food and offered glass of wine and Ice cream

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Excellent customer service!!

By

23 May 2017

club

From the time you walk in the door this hotel offers amazing customer service. The lobby is nice with a great breakfast area. The rooms are very clean. We stayed in a suite with a kitchen. The appliances were older and the room did have a wet/musty feel, however, it was very clean and had everything we needed. The cinnamon rolls at breakfast are delicious and my kids loved the fact that they could get a cookie at 3 pm and and ice-cream from 6-7pm each day. We stayed for 10 days with 3 small children due to a PCS military move and the manager and staff were so helpful and friendly. I even found myself just chatting with the staff for fun a few times, because they were so friendly and welcoming of our family to the area. Our children were being a little rowdy in the room one night and the people below us complained, however, the staff member was extremely nice and came to our room to kindly ask if we could keep down the noise. His delivery of the complaint was so nice and of course we put the kids straight to bed after as to not disturb the guests below our room. The pool was nice and always had towels available. Only once did I have to go ask the front desk to replenish the towels at the pool. Overall, I would highly recommend this property to anyone visiting the Niceville area!

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Great Stay!

By

23 May 2017

club

Probably the best place to stay on the Niceville side of the water hands down!

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Stopped in for the weekend

By

17 May 2017

Down there for business, ease of checking in, and centrally located was what I needed.

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Great and comfortable stay

By

17 May 2017

I loved staying there, Great helpful stuff ,the hotel also is located in a quite area with a lot of privacy.
The rooms was clean and cozy,

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Very freindly staff, Hotel needs refreshing

By

16 May 2017

platinumelite

Staff very pleasant and accommodating. Location covenant.Priced high for the area and condition of hotel.
We were just passing through and would not likely book this locaton again mainly because of the musty damp smell and worn out facility.

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Destin Vacay

By

10 May 2017

I needed a break with work and wedding planning! Staff was friendly and the room was clean and comfortable. It was not to far from Destin, about 30 minutes. 10% discount at Ruby Tuesdays also!! Will be returning back soon for another relaxing secluded vacation!

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Quiet room, great location, excellent service, friendly atmosphere.

By

10 May 2017

club

We visited Niceville for a performance. We needed a quiet and relaxing place, to get good sleep, and some practice time. The Holiday Inn Express had it all. The room was nice, clean, and quiet. The hotel atmosphere was very friendly, with complementary bottled water and cookies, plus evening ice-cream. The location is quite pleasant, on the bay, we had a nice run along the bay. The commute to the NWF campus is very easy. There are a few good restaurants and coffee places close by. We definitely recommend this place!

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Clean, comfortable, convenient location!

By

09 May 2017

I had a few questions about the surrounding area and the hotel; the front staff were both very nice and helpful. The noise level was very acceptable, allowing for a good rest.
The room/bathroom were both very clean, which gave no reason to worry. In addition to a comfortable bed, the room had a desk, refrigerator, and a small microwave, which added an extra convenience to our stay.
I would definitely recommend this hotel to anyone needing a overnight accommodations in Niceville.

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Staff was great, rooms were dated

By

05 May 2017

club

The Staff was great, very welcoming. The rooms were dated, but comfortable. The fridge leaked and the toilet did not have enough water pressure.

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Staff was amazing

By

04 May 2017

club

Hotel is run down and needs some tlc. Musty smelling
In the room and sheets felt damp when getting into the bed. Curtains were torn .

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Average Hotel

By

02 May 2017

platinumelite

The hotel was clean and the staff was friendly and attentive. The only issue we had was that there was a large group staying in the hotel while we were there and they made noise throughout the night by slamming doors and staying at the pool until midnight (pool closes at 10:00). Due to it being our final night in the hotel, we didn't bring it up to management. Other than that, the hotel met our expectations.

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