Rated 4.2 out of 5 by 378
Rated 3.0 out of 5.0 by Steve_316 Excellent Hotel but be careful of price changes.
The hotel itself was clean and comfortable, staff helpful and polite. Breakfast was good and in room tele excellent as all freeview channels were available instead of the normal 6 or 7. Tea and coffee in room although more milk would have been useful. Forgot my toothpaste which the staff happily provided me with. There was little hot water at 8am in the morning but enough to shower. My only real complaint is discovering I had been charge a extra £80 for the two rooms as online booking is not clear!!!
October 9, 2015
Rated 5.0 out of 5.0 by colinmc Great Hotel
Thoroughly enjoyed my stay - always do when I stay at Holiday Inn Express hotels though I haven't used one for quite a while
October 9, 2015
Rated 3.0 out of 5.0 by lgefam Great pillows, shame about breakfast
Booked 5 rooms for a family event. It was easy to cancel one room before we arrived.
However check in was not as easy. Although the staff are wonderfully friendly and helpful they seem to lack training of the check in system.
The rooms, we had 4, were all clean, the beds were very comfy. Large tv on the walls. Great showers.
Check out was straight forward and again the staff were smiling and friendly.
The cooked breakfast was not edible, it consisted of scrambled eggs, beans, sausage and toast. Cereal was ok, the milk was room temperature and defiantly not semi skimmed as stated.
Holiday Inn - if people would rather go to a nearby restaurant rather than eat in your restaurant, then its about time you made improvements!
October 9, 2015
Rated 4.0 out of 5.0 by Cornish Matt Great Staff at Nuneaton
The usual Holiday Inn express was made much better by the friendly attentive staff.
No Bacon at breakfast though which would make me think twice before staying again!
October 7, 2015
Rated 4.0 out of 5.0 by Lchops07 Lovely and comfortable
As always a relaxing experience....comfortable room.....breakfast good....late check out a plus too.....weekend staff are lovely, welcoming and friendly.....not sure I could say the same about the Friday pm staff. They come across awkward did not make me feel welcomed at all and seemed to come across with a "do not approach me" face. As we stayed for 2 nights we did not have much interaction with weekday staff....weekend staff are alot better and very customer focused.
October 3, 2015
Rated 4.0 out of 5.0 by Philip6000 Great Hotel
Except for the problems with internet (Not their fault) Great stay. It is near many eateries is clean and cheap and even has a few smoking rooms. Loved this hotel
September 25, 2015
Rated 4.0 out of 5.0 by BiggieS Enjoyed my stay
I was going to a boxing show in Bedworth and therefore stayed here. I checked in and placed my things in my room. Bed was comfy and the place seemed generally comfortable.
There was only two tea bags which was disappointing!
September 23, 2015
Rated 4.0 out of 5.0 by robm1985 Nice hotel, great staff but a bad nights sleep
Can't complain about the cleanliness of the hotel at all and the staff offered great service throughout my stay there.
However it is possibly one of the worst nights sleep I have ever had due to the discomfort of the bed.
September 21, 2015