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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 363 reviews
84%
Recommend This Property

Ratings Breakdown

363reviews

  • 5 Stars
    202
  • 4 Stars
    89
  • 3 Stars
    29
  • 2 Stars
    24
  • 1 Stars
    19

I needed this area and wanted to be loyal to IHG hotels...bad choice

By

29 April 2017

Checked in late....had to leave early. Carpet dirty, room smelled like rat feces near the refrigerator and the bed was extremely uncomfortable as well as the sheets very worn with nubby balls. Too tired to complain and change rooms...breakfast was not ready at 6:55am when I checked out. Embarrassing to me as I had a guest with me.

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Nice hotel!

By

17 April 2017

club

This was a very nice hotel. The staff were very friendly. Would stay here again.

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Poor customer service

By

17 April 2017

club

Very unsatisfactory customer service. From the moment we called to receive early check-in, we felt we were treated rude.
Furthermore, we were charged twice for our room and it took multiple atrempts following up after our stay for the duplicate charge to be dropped. Unnecessary headache - very frustrating! Will not be staying here again and would not recommend it to anyone.

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Holiday inn Ocala

By

16 April 2017

club

Very friendly staff... great value and would for sure stay again in the future

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Clean!!

By

13 April 2017

club

Very nicely decorated room and VERY clean. Pillows were good, but air conditioner made noise.

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Perfect Pitstop

By

12 April 2017

platinumelite

My girls and I liked the appearance of the hotel and everyone was helpful and friendly.

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Local

By

12 April 2017

club

Only stayed one night, but all our needs were met. Breakfast was great

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Great staff, comfortable feeling

By

12 April 2017

club

Love Holiday Inn!! I wish I could afford to go again,BUT under different times. Do The Holiday Inn have a discount for families in grievance. Thank-you again

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Okay but not up to par

By

10 April 2017

club

It needed to be updated and a little cleaner. Staff was nice.

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Best Hotel in a Ocala.

By

05 April 2017

Always look forward to staying here. The front office staff are amazing..,Always makes me feel like home.

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Slept Verry Well

By

04 April 2017

Slept very well here. Bed was comfortable and felt safe.

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Ocala

By

31 March 2017

Convenience location you can walk to any restaurant around I was here to mountain bike the local trails it was agreeable the pool was open so overall it was good

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