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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 920 reviews
91%
Recommend This Property

Ratings Breakdown

920reviews

  • 5 Stars
    572
  • 4 Stars
    229
  • 3 Stars
    57
  • 2 Stars
    36
  • 1 Stars
    26

Stay at hotel.

By

15 September 2017

club

Although this is a good Holiday Inn Express and my parents had always have us stay at the Holiday Inns only when we traveled, I had not been to one in over 20 years. The experience with the fire alarm along with the non-apologetic staff, made me feel like I wasn't important enough for the hotel.
I had a previous experience with another hotel and they didn't have to give me free things for my discomforting moment, but were very friendly, informative and extremely apologetic. This goes a long way for me.

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N/A

By

13 September 2017

club

Could Be Better Especailly after what I Paid for my stay don't think was worth it. Pricey for the unsatisfied quality of service that I received.

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Our overnight stay

By

13 September 2017

club

We were traveling from Florida to Ohio. The room was very spacious and clean. The breakfast had a large variety of items to chose from including gluten free bagels and muffins which as a great surprise!

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Great staffing but noisy cleaning crew

By

12 September 2017

platinumelite

The staffing was great however the cleaning crew was extremely noisy in the early hours. Doors were slammed frequently and they were less than responsive when I brought this to their attention.

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Nice hotel

By

11 September 2017

club

Nice. .room with nice view..very good staff ..very nice breakfast .just perfect for relax .. But no like the best. Enjoyable is a good world.. Thank you.. For everything.

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Great Hotel

By

11 September 2017

Everything was neat and clean, including the bathroom. Bed was comfortable and the a/c worked great. Even the bathroom fan worked! I'm not sure if it was newly refurbished, but everything smelled clean as well. I was very impressed.

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Excellent, knowledgeable and friendly staff.

By

11 September 2017

club

I was so impressed that I extended my stay an additional 4 nights. I would certainly stay here in the future if need be. I don't have a pet but was glad to see they are pet friendly.

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Comfortable sleep and great service

By

02 September 2017

club

Excellent in all regards! Slept well, staff was friendly and helpful.

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great environment, good service

By

31 August 2017

very good service , great people , great location close to everything , just love it

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My experience

By

30 August 2017

club

The staff were very friendly and the room was very nice. We enjoyed the hot breakfast and the friendly staff while working in the area of the food.

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Great location for theme parks

By

29 August 2017

platinumelite

Great stay, shuttle service to parks, close enough for a taxi if needed. No need for a hire car

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Friendly staff

By

28 August 2017

club

Front desk clerks are all accommodating and offers assistance right away. Even the housekeepers and maintenance staff greets guests in the hallways.

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