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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 1059 reviews
84%
Recommend This Property

Ratings Breakdown

1059reviews

  • 5 Stars
    582
  • 4 Stars
    257
  • 3 Stars
    97
  • 2 Stars
    74
  • 1 Stars
    49

Just ok

By

21 October 2017

Could be cleaner better pillows and matress. Breakfast was ok

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Confortable bed , great shower , great AC , affordable breakfast

By

20 October 2017

club

I have stayed at this hotel many times in the past. We usually stay at the Lowes Universal onsite hotels when we vacation at Universal. This time we came down for a spur of the moment getaway and stayed three nights at Holiday Inn Express closest to Universal. The room , service , breakfast was not disappointing and was great as always. Upon check-in , there was someone that tried to get you to sign up for a Holiday Inn Vacation tour at one of their new vacation club properties out near Disney. Since we were only there for three days , we declined. However , something that had changed for the better since my last stay , was that this hotel has become a Universal Partner hotel. They had a shuttle service to the parks which was very convenient. Altogether , this is a great hotel to stay at when you can't meet the rising costs of the onsite Universal hotels.

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Great hotel and location!

By

19 October 2017

club

This place was very clean and up-to-date. We had a newly renovated room. The bed was very comfortable!

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Alcoba no renovada

By

17 October 2017

club

La habitación y su dotación no era actual , más bien pasad de moda
No tenía nevera y los tenderos de cama con pelusas del uso frecuente

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Hotel under construction,avoid until finished

By

17 October 2017

platinumelite

Check in staff awesome
AC/toilet.....
Room was in disrepair,noisy from construction above,
Good breakfast,
Good location
Both time share and ticket hackers in the lobby for the hard sell!

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Great experience

By

17 October 2017

platinumelite

As always, property and staff delivered great service at an exceptional value. The only problem I had was the location. There is actually another HIE nearer the Universal Studios entrance but I guess I should have checked the map more closely instead of relying on the name. Shuttle service was great and always on time so it was a minor inconvenience.

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Find a Different Hotel

By

16 October 2017

club

I stayed in this hotel as part of a business trip to attend a conference in Orlando. I was completely unsatisfied with my stay here. There were pills under the bedside table in my room, my sheets did not smell fresh, and the entire hotel was incredible outdated. I also had a couple of the front desk attendants give me attitude when requesting simple things. Would not recommend anyone staying here.

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Not good

By

13 October 2017

The hotel was working on floor up stairs and was making lots of noise while my wife and I were trying to take a nap

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Great for the Price

By

12 October 2017

club

Clean Room, Great Breakfast near Millers Ale House which is excellent.

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Last minute same day stay booking

By

11 October 2017

club

Best Military rate received. Close to Universal Parks entrance with shuttle bus to park. Modern rooms with comfortable beds, free parking and free breakfast.

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Decent Holiday Inn Express

By

10 October 2017

club

Good location. Solid overall stay, with some upgrades going on in the rooms.
Great well stocked breakfast.

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Nive view, good breakfast

By

10 October 2017

club

Free busshuttle to universal studios, ticket center, friendly team

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