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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 624 reviews
95%
Recommend This Property

Ratings Breakdown

624reviews

  • 5 Stars
    430
  • 4 Stars
    148
  • 3 Stars
    21
  • 2 Stars
    17
  • 1 Stars
    8

Great stay

By

24 March 2017

platinumelite

Nice hotel to stay at. Location is good. Staff is attentive

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comfortable amazing service all around

By

22 March 2017

The staff always happy willing to help ,
answered all our questions , our needs were met at every time we asked for help

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Quiet, clean and very handy.

By

22 March 2017

club

Room was quiet and clean. Hotel was easy to find and access. Complimentary breakfast was good and handy.

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great visit

By

20 March 2017

platinumelite

The Hliday Inn Express and Suites in Nepean offered everything we needed for a quick escape

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No

By

20 March 2017

club

Great location, pet friendly, convenient for what we needed. Convenient to shopping, restaurants, and busses.

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good bed good room

By

19 March 2017

club

satisfying experience and no issues or problems during my stay

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Can't fault in any way

By

17 March 2017

platinumelite

Whenever I travel to Ottawa I always choose this hotel because of location, i.e. Not in the city centre, proximity to highways and there are plenty of restaurants nearby.

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Comfy bed and attentive front desk

By

17 March 2017

Customer service was great. Handled my internet connection issue immediately, Clean, comfy bed and will stay here again

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Cant be better

By

17 March 2017

platinumelite

This stay was amamzing, Hotel staff are great.
Room was so comfortable

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Clean and quiet

By

15 March 2017

club

We stayed for one night and found the staff were very friendly and accommodating and the room was very clean
One thing we did not like was that we found it quite expensive compared to other Holiday Inns we have stayed at over the years.

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Great Service

By

15 March 2017

club

We felt comfortable the minute we walked in the door. Staff was friendly and very helpful and warmly greeted us.

Breakfast was fresh, hot and well presented with plenty of choices.

The room was clean and the bed comfortable. It was a bonus for us that we were upgraded to a suite. That was very nice.

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clean hotel and very comfortable bed ( firm )

By

15 March 2017

club

we were treated politely upon arrival and upon check out by the staff . the room was clean and modern and the bed was firm the way I prefer it. the overall .
the overall of the hotel was very clean .

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