Rated 4.8 out of 5 by 86
Rated 5.0 out of 5.0 by LarryA Exceeded Expectations
The view of the Surfers riding the waves of the Pacific while laying in bed watching the large screen television was what we experienced after a long cross country flight. The reception we received from the friendly staff along with the free upgrade was the beginning of a great experience in Pacifica. Unlike other hotels, the breakfast foods were freshly made, hot and tasty. Only a few minutes from SF, this spot gives you both the beauty of the ocean and the fun of a great city. WE will be back!
24 November 2012
Rated 5.0 out of 5.0 by Ron710 Outstanding Guest services
We had a great stay and enjoyed the well lit exterior, nice room, polite employees and a great breakfast selection.
15 November 2012
Rated 5.0 out of 5.0 by Tyrone Always try to book the Pacifica Holiday Inn when in the Bay area. The staff is always very friendly and courteous.
EXCELLENT, EXCELLENT, EXCELLENT!!!
I use to stay at Holiday Inn off Van Ness Ave. in San Francisco, but this HI @ Pacifica is a WAY BETTER BARGAIN! I will book here again when I am in the Bay area.
05 November 2012
Rated 5.0 out of 5.0 by businessgalonthego The only place to stay in Pacifica!
When I travel to SFO this is my place to stay!! Close to everything I love!
04 November 2012
Rated 4.0 out of 5.0 by Wilson911 Beachfront alternative to downtown
With it's location less than ten minutes to SFO and twenty minutes to downtown, this location makes the perfect alternative to the hotel airports before or at the end of a trip. I have stayed here many times for vacation and to catch a flight. It is situated perfectly on Rockaway Beach with a neat little shopping area adjacent. Hotel facility is definitely non-traditional for typical Holiday Inn Properties. But the odd set-up gives it a sort of charm. All rooms are in excellent shape and feel clean and modern. The ocean front rooms are cool, but remember they overlook the parking lot too. So it is much cheaper than the downtown or SFO hotels and is in an awesome location. What is not to love?
30 October 2012
Rated 5.0 out of 5.0 by Mikey1949 Peace and comfort on the beach
My wife and I have been visiting Rockaway beach in Pacifica for a decade and a half and only recently started to stay at the Holiday Inn Express. This Hotel provides the best combination of comfort and value we have encountered in the area. The secluded and peaceful nature of the beach, variety and quality of nearby restaurants and shops, and proximity to the city make this locale a "hidden gem". We will stay here on all future trips to the San Francisco Bay area.
27 October 2012
Rated 5.0 out of 5.0 by Barb1978 Fantastic Facility
We stayed several places on our trip to San Francisco, one in Livermore (Hol. Inn Exp). and two other brands. This far surpassed ANYTHING else, and the quality and value of the other hotels.
I loved it. The fireplace was such a nice touch, and having the beach right there....can't explain how thrilled I was. Being from Cleveland, Ohio that's not a view we see often. Honestly, this was the first trip that my husband and I took alone without our kids in 33 years. It was due to the recent death of both of my parents in August, that we just needed to get away. What a get-away it was.
So relaxing and refreshing. The front desk staff on our first two nights was so great. She was pleasant, helpful, and beyond welcoming. The breakfast... so great. Love to be able to have a nice hot breakfast before starting our day and not having to go out to get it. 100% satisfied. Would be nice if that motel wasn't blocking your view, but for me... didn't matter. THANK Y OU
23 October 2012
Rated 5.0 out of 5.0 by Vacationtravelers Great Ocean Location
The staff was excellent in recommedning the ocean walk directly from the hotel and very close restaurants with the Pacific Ocean views. The hotel is very comfortable and clean and their breakfast selection items were very good. It was a great place to stay the night before returning to the airport which is just a 20 minute dirve away. We especially enjoyed watching the sunset over the ocean from the hotel deck.
08 October 2012
Rated 5.0 out of 5.0 by Gallagher Best Holiday Inn Express Ever!
I travel extensively and always stay at a Holiday Inn Express or Holiday Inn. I would rate the Pacifica property at a 5 Diamond level. Great place and great view.
06 October 2012
Rated 2.0 out of 5.0 by DiannB Very nice room and beautiful panoramic view but poor customer service
As a Priority Club Platinum member I chose this location for the ocean view. It is not possible to secure a standard room and pay an upgrade for a premium room so I paid full price. The room was very nice and the view was exceptional but not sure if it was worth the cost as it was equivalent to a 5 star hotel property cost. The front desk clerk was incredibly rude as I advised that I had requested and was given a late checkout and she proceeded to tell me that this could not be done in advance and I would need to call in the morning to confirm. I politely advised that it had been done and as a platinum member I was a frequest guest of Holiday Inn.
We went back and forth and then I got annoyed because I was spending alot to stay in this property that did not offer a whole lot and the customer service was not near the exceptional service I receive at other HI properties. I spoke to the Manager and he approved of the late checkout of 2 pm but he did not go out of his way to fix the situation. I would not recommend this location due to the poor customer service.
01 October 2012
Rated 4.0 out of 5.0 by Guest222 Good hotel
I stayed at this hotel from Sep. 17 to Sep.21 / 2012 -- Overall it is a great place. Right next to the ocean.
The only "minor" detail was that the room I stayed in (#105) had a weird "underarm" smell. Not pleasant.
I traveled for business and my co-worker stayed in a different room. He also experienced the same room smell.
Parking lot is a little small too.
Other than that, it is a great place.
24 September 2012
Rated 5.0 out of 5.0 by Rebecca22 Our home away from home
This is the best Holiday Inn Express we have been to. customer service is excellence, rooms are clean and quiet and the location is perfect for our needs.
22 September 2012
Rated 5.0 out of 5.0 by AZDave Great Choice
My wife and I just spent the last 10 days traveling the west coast, and this hotel was the best stay. Proximity to San Francisco is a plus, unless you like the big city effect. The breakfast was awesome, hot , many choices. The beach location could not get any better. Only regret, only stayed one night.
19 July 2012
Rated 5.0 out of 5.0 by Barrelchaser77 LOVED IT, LOVED IT, LOVED IT
Our room was ready even thou it was only noon..The person at the desk was so nice and welcomed us. It is a beautiful hotel and in a great location. Walked to places to eat and shops. I wish I would have known how close to San Fran they were...I would have just stayed in Pacifica...it is only 20 mins to downtown and about 10 mins or so from airport. Had that little town feeling. We had a great time at this hotel and town. Would and will go back..
13 July 2012
Rated 5.0 out of 5.0 by coyoteslodge Beachfront views
This is an excellent hotel just slightly off the beaten path. The staff has always been courteous with me and I've always managed to get a clean room with a good view.
11 July 2012
Rated 5.0 out of 5.0 by Sharon12 Great location.
All around comfortable hotel near the beach and highway 1. Service and food were very good
10 July 2012
Rated 5.0 out of 5.0 by Judy Great location on the beach away from it all.
The Pacifica HIE is a great place to get away from it all. Even though it was just a few miles from San Francisco and the airport, it seemed like it was hours away. It was quiet and very relaxing, and we stayed for 3 nights. The night before, we stayed in San Francisco, and it was terrible: crowded, noisy, too "touristy." We couldn't wait to "get out of Dodge." Heading south was the best thing to do. The Pacific HIE is on the beach with great views. It was clean and well maintained and the people were quite lovely. I'd recommend it and would definitely stay there the next time I'm in the San Fran area.
10 July 2012
Rated 5.0 out of 5.0 by Emma10 Wonderful view and stay
We come here regularly and truly appreciate everything it has to offer -- staff is very friendly, great location, good breakfast, and the panoramic view in our favorite room keeps bringing us back. Access to beach is perfect with kids. We love everything about it!
10 July 2012