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Rated 4.3 out of 5 by 272 reviewers.
Rated 5.0 out of 5.0 by quiet, clean and comfortable Holiday Inn Express has most often been very dependable to provide an attractive, clean, and comfortable place to stay when I travel. Palatine Express was no exception. The room and the breakfast area were what I would expect for quality and service. August 31, 2015
Rated 5.0 out of 5.0 by Good place to stay Friendly staff, nice comfortable room, quiet yet close to the freeway, easy access. August 26, 2015
Rated 4.0 out of 5.0 by Wedding Ok stay, bed was way to firm but sheets and bedding was clean. The added extra charge that I didn't know about but waiting for that to be cleared up August 25, 2015
Rated 5.0 out of 5.0 by great hotel clean room, great breakfast, friendly staff, would stay here again August 25, 2015
Rated 4.0 out of 5.0 by WIFI Service for tablet was inconsistent, but overall value is excellent The only knock on my stay is that the WIFI service on my iPad tablet was constantly going on and off and back on again. I did not seem to have the issue with that on my laptop when doing work and connecting to my business network...only with my tablet. Wasn't sure if it was my tablet or the service at the hotel. I left town and stayed in a different hotel the next night and did not have the issue, so I assume it's something going on with the service at the hotel. Otherwise, the value is great and it's located well for reaching customers and attractions in the NW suburbs of Chicago. I've been staying at this property my last few trips to the area and will continue to go back. August 24, 2015
Rated 5.0 out of 5.0 by Quiet and Peaceful I recently had the opportunity to stay at the Holiday Inn Express in Palatine due to business requirements. I was pleasantly surprised and the cleanliness and comfort of my room. The breakfast bar was exceptional and the pancakes from 8-midnight were very good. August 24, 2015
Rated 1.0 out of 5.0 by Several hour power outage When I returned from breakfast back to my room to send e-mails and proposals for buisness. The power went out. I then had to leave , not getting a chance to rest before my daily business routine. To find out later their were no comps upon return. When being in business, you should always satisfy your customer and or client. Have to say, I'm extremely disappointed in their actions. I will never return. August 22, 2015
Rated 5.0 out of 5.0 by Perfect stay on a hot weekend in Chicago. When we entered the room after a very hot day at the Arlington Million horse races, it was refreshingly cool. The room was clean and comfortable. Taller toilets should be considered. The checkout was made easy. And the breakfast was way above average. It was very much enjoyed. The location of the Holiday Inn Express was very handy. August 21, 2015
  • 2015-09-01T10:56:54.675-05:00
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