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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4,4

based on 429 reviews
88%
Recommend This Property

Ratings Breakdown

429reviews

  • 5 Stars
    288
  • 4 Stars
    70
  • 3 Stars
    29
  • 2 Stars
    23
  • 1 Stars
    19

Room comfortablity

By

juli 21, 2017

club

Perfect, if in area again will definitely stay at this Holiday Inn Express site.

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Very clean and quiet and peaceful

By

juli 14, 2017

Hotel is up to date. Very clean and quiet. The pool and jacuzzi was hardly used by anyone so most times I was the only one using them or 1 or 2 others. I enjoyed it very much and it was very relaxing.

The hotel staff is wonderful. All the staff (front desk, breakfast attendants, cleaning ladies, etc) I was always greeted wherever I was in the hotel. I felt a nice friendly atmosphere always.

The location is what I would say suburb. Nearby plazas, malls, highway. Ideal location for a car owner/rental. I used mostly Lyft/Uber for areas around or the city bus. The bus runs M-F morning or late afternoon only. City Bus doesn't operate on weekends in that area.

Sawgrass Mills Mall was $10 Uber/Lyft and the local Mall was $5.

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Great Staff and Comfortable Atmosphere

By

juli 14, 2017

club

I was trying out the HIE as I had stayed in the Hampton right there in the same area.
The HIE won out in all categories.
From Check in to express checkout, the experience far exceeded the price.
Excellent value.

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I love this hotel

By

juli 13, 2017

platinumelite

I stay at this Holiday Inn Express several times each year. The staff is always friendly, from the front desk, housekeeping, ground maintenance, and breakfast staff. The hotel I kept in excellent shape and the rooms are always clean.

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Room not fit for human living

By

juli 10, 2017

club

Rooms are obviously not inspected prior to guests receiving the room. The was a poor odour from the room and damp on the ceilings. Reception staff slow to react as well as Manager. Only the day I was checking out was I offered another room. Water was leaking from the ceiling onto the bed which made it unusuable. Really poor that housekeeping also did not highlight the problem. Poor management of this hotel as this is not the first incIdent I have had to endure. I will be contacted by you with photos and video to evidence what I had to endure for almost a week. Absolutely disgusted as a member that I had to endure.

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Great hotel

By

juli 09, 2017

platinumelite

I stay at this hotel numerous times each year. The staff is always pleasant and the rooms are nice and clean.

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Helpful staff

By

juli 07, 2017

club

The staff was very helpful with and had great ideas for my family and I while we were visiting

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good stay

By

juli 04, 2017

Excellent customer service,
nice clean hotel, very good staff.

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Great location

By

juli 03, 2017

club

Wonderful location off of I75 if you are out West in Broward County

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Stay

By

juli 02, 2017

Great staff good breakfast quiet easily accessible

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Comfortable and great service, Staff very nice

By

juli 01, 2017

club

Great location. Close to the highway, some restaurants. Staff very pleasantt and accommodating. Rooms need updating I.e. rugs were musty A/C made noise but again, staff quick to try to rectify. Would stay here again.

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Looks nice

By

juni 28, 2017

club

The breakfast selections was the same, maybe a little different for the 'hot' choices but if your are healthy-conscientious, you are better off getting your own food

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