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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 457 reviews
99%
Recommend This Property

Ratings Breakdown

457reviews

  • 5 Stars
    381
  • 4 Stars
    61
  • 3 Stars
    10
  • 2 Stars
    2
  • 1 Stars
    3

March Break

By

21 March 2017

platinumelite

Overall as expected- clean rooms and courteous staff members. Pool was cold but it did not deter the kids from swimming three different times during our one night stay. We use holiday inn express multiple times throughout the year. Breakfast as per usual at the holiday inn express chains.

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Friendly, comfortable and super clean

By

20 March 2017

club

Beautiful facility with friendly staff. Everything from the internet to the microwave worked perfectly. The bed and pillows were extremely comfortable.

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Excellent Hotel with great service

By

19 March 2017

As usual - I have found this hotel the best place to book into especially if you are visiting areas around Pembroke. Due to business - I usually travel to Deep River which is approx 45 kms away but it is worth the drive.

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Great staff. Comfortable bed, room, clean and bright.

By

19 March 2017

If you had a restaurant, hopefully serving good food, we would give you a ten

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Always Great Service

By

19 March 2017

club

Comfortable and clean rooms. Friendly and helpful staff. Always a pleasure to stay at the Holiday Inn.

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Place was fine

By

10 March 2017

club

Again did not get what I paid for and charged me more to get it. But never did. I paid early and it cost me more and still didn't get it. To expensive to not get what you paid for.

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Great surprise

By

10 March 2017

club

We stayed at this new location for business. Amazed at the quality of the experience. Not the Holiday I remember and vowed to stay away from.
Will be looking for the same experience elsewhere on my business travels.
Well done!

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Clean

By

10 March 2017

club

I'll be staying here again next time... only thing missing is a restaurant, but we ate before we came back to the hotel.

Staff is great, very helpful and friendly.

Rooms and lobby were very clean :)

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Great Service

By

09 March 2017

Over the 4 days that I stayed at this hotel, the girls at the front desk, 3 different girls that I dealt with over the week, were all very friendly, very helpful. When I left the hotel each morning to head to work I was greeted and told to have a nice day, when I got back from work, a different girl would greet me with a nice smile and say welcome. I felt over the week I was recognized and all staff were extremely receptive and welcoming. Very impressed!

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clean and warm

By

04 March 2017

club

clean warm quiet place too stay the pool area lacks a hot tub something value but otherwise a terrific place too stay

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Very clean and comfortable

By

01 March 2017

platinumelite

I've stayed here in the past and will continue to do so

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Comfortable bed and great service

By

01 March 2017

club

Very happy with our stay will definitely stay at this Hotel in the future

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