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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 379 reviews
88%
Recommend This Property

Ratings Breakdown

379reviews

  • 5 Stars
    237
  • 4 Stars
    79
  • 3 Stars
    32
  • 2 Stars
    18
  • 1 Stars
    13

Great Facility

By

24 April 2017

Stopped for the night without a reservation. Greeted by a clerk who quickly realized I was an IGH Gold Card Member and ensured we had an appropriate room for my handicapped daughter and granddaughter. The facility was neat and clean as was the room. The room was also very quiet so we all got a great night's sleep. Breakfast in the morning was delicious, with lots and lots of choices and a comfortable dining area.

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Nice room, bed a bit saggy

By

23 April 2017

platinumelite

Clean room (although corners would benefit from better vacuum).. Clean bathroom with extra towels.
While the breakfast wasn't anything special, lacking fresh, healthy varieties--yes there are apples and bananas but that's all; the woman who worked there was exceptional. She was friendly and attentive.
The gym floor was filthy. would benefit from thorough cleaning, updating, towels, and weights.

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Friendly staff good service

By

22 April 2017

I have stayed in portage off and on for the last 2 years and the staff is very friendly, Breakfast is always out extra early or 5 am and the rooms are clean and we'll stocked, great job to the staff

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Dont go for business

By

21 April 2017

club

They will loose record of you staying and not be able to supply a receipt. Been fighting for a week about it. In the end I cant be refunded by my job and I am out money.

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Always a Nice Stay in Portage

By

17 April 2017

This is a quiet, clean hotel that offers great value. Staff is hard working, friendly and will help make your stay better like find a good place to eat (there are so many choices). I do like this place to stay.

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What You Would Expect from a Holiday Inn Express

By

06 April 2017

club

What I like about Holiday Inns is that they are pretty consistent from hotel to hotel. This one was no exception. The room and bathroom were clean and looked similar to other Holiday Inn properties. The staff was very pleasant.

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Clean room.....great breakfast

By

05 April 2017

club

Room was very nice....the breakfast choices were good....wide variety.

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Automated entrance doors needed

By

03 April 2017

club

Entering and leaving with luggage was somewhat inconvenient because the entrance doors are not automated.

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Portage stay

By

02 April 2017

Overall my stay was fine, the staff were very friendly and helpful. Wifi was poor, being able to FaceTime with my kids is very important so a solid wifi connection is of high importance.

The breakfast choices could be better, Do people actually consume those undesirable little pre made omletes?

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Portage is excellent

By

27 March 2017

As my daughter was crossing the country from Vermont to Washington, the staff at Portage Holiday Inn was phenomenal in assisting me with reservations. They helped me be able to pay for her room prior to her arrival. One all settled in, my daughter called and was so very happy with the staff, the room, and the overall experience. We will certainly remember what a wonderful place this was to stay and are thrilled to recommend it to all who are able to read this review !

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Nice hotel

By

21 March 2017

club

We've stayed at Holiday Inn Express in the past. This hotel was a good example of what they do well. The bed was comfortable, the room was clean. We're not likely to come through this area again, but will stay at Holiday Inn Express in the future in some other location for sure.

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Quiet night slept great.

By

20 March 2017

club

Slept great. Pillow variety. Front desk woman was wonderful.

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