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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 412 reviews
89%
Recommend This Property

Ratings Breakdown

412reviews

  • 5 Stars
    255
  • 4 Stars
    90
  • 3 Stars
    34
  • 2 Stars
    20
  • 1 Stars
    13

OK stay

By

25 July 2017

club

Room was comfortable and clean. Staff was polite and courteous. Breakfast was great. TV service was terrible! Price was higher than wanted.

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Clean and friendly

By

25 July 2017

club

Could have used more information on restaurants in close proximity, of which we found many

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Portage

By

25 July 2017

platinumelite

Comfortable, clean, great staff. Lots of choices at breakfast.

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Electrical Issues

By

24 July 2017

club

The power at this facility is unreliable. Outlets do not retain plugs well, and there are frequent power outages.

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Great location

By

23 July 2017

club

Hotel was very nice and staff were very attentive. Loved the location of this hotel to Lake Michigan.

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Comfortable bed and great service

By

22 July 2017

club

Excellent! Will definitely be coming back here in the future!

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just what we expect

By

22 July 2017

platinumelite

Good value, great staff, Clean room lobby and entrance food just right.

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Great Service

By

14 July 2017

Great customer service from the staff which is rare nowadays.

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Great hospitality great service

By

12 July 2017

Our stay was great. Miriam's hospitality was awesome. Keep up the good work. Be blessed .smile.

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Very Nice

By

12 July 2017

platinumelite

This Hegel was clean and the staff was great. The breakfast was good and the staff kept it replenished often.

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Great service at the breakfast bar in the great room.

By

12 July 2017

Very friendly staff and always greeted with good morning , hello or an appropriate greeting.

Employees who serviced our guest room was courteous and waited to clean until we left the room for our daily activities.

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Great place to stay

By

12 July 2017

club

Everything was wonderful. The people were great. They were very polite to my children and I. They listened to me when i spoke. They actually interacted with me.

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