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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 446 reviews
88%
Recommend This Property

Ratings Breakdown

446reviews

  • 5 Stars
    268
  • 4 Stars
    97
  • 3 Stars
    42
  • 2 Stars
    22
  • 1 Stars
    17

Tired Worn-Out Hotel. Keep Searching!

By

19 October 2017

Elevator would remain on 1st floor. Staff indicated button did not function properly. Carried all my luggage down from 3rd floor. Breakfast items very limited, not to the standards of other HIE properties. Poorly maintained, and managed. Reported my concerns to front desk and was offered 2000 points! Not worth it!

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Tired Worn-Out Hotel. Keep Searching!

By

19 October 2017

Elevator would remain on 1st floor. Staff indicated button did not function properly. Carried all my luggage down from 3rd floor. Breakfast items very limited, not to the standards of other HIE properties. Poorly maintained, and managed. Reported my concerns to front desk and was offered 2000 points! Not worth it!

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Clean rooms and comfortable beds

By

04 October 2017

Our rooms were clean with very comfortable beds plus adequate space to move around. Nice selection for breakfast in the dining area. Staff was very helpful and courteous. Would highly recommend this hotel!

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Food

By

29 September 2017

club

They need to add more variety of food in the brefast room

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Helpful staff

By

20 September 2017

The staff were outstanding. Went out of their way at the front desk to look things up for me.

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Great Stay Experience

By

19 September 2017

All the Staff was very accommodating to our needs. Check IN and Check OUT was really easy. The Hotel and the grounds were clean. The Room was Clean and the bed was comfortable! Loved that it was Pet Friendly! Loved that they had the coffee ready to go in the mornings and Breakfast was great! I would definitely recommend staying at this hotel when you are in Portage!

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Decenthotel but slightly outdated

By

15 September 2017

AC unit had trouble keeping my room cold but other than that it was a nice hotel.

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Good sleep and great breakfast

By

12 September 2017

Very happy with room and friendly service. Good breakfast as well

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Front desk friendly, room nice.

By

11 September 2017

club

Not pleased with breakfast. Usually I have wonderful ones. This was horrible.

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No points posted for this stay

By

01 September 2017

club

I did not get any points for our stay at HIE in Portage. Can you please add them?

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Great

By

29 August 2017

Great place to sleep and watch tv and sleep some more and watch some more tv

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Service

By

26 August 2017

club

Poor service, noisy and dirty grounds. This is the first Holiday Inn that I stayed at that I found poorly taken care of. Dead plants out front and garbage on the ground in the rear

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