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Rated 4.1 out of 5 by 457 reviewers.
Rated 3.0 out of 5.0 by Good Value, but dated A good value if staying for just a night or two, but the little things tend to add up over a week's stay: Lift inoperative with little sign that it will be repaired in the near future; inadequate outlets accessible; WiFi Internet is not very reliable or stable, but adequately fast when it does work; Carpets showing their age; Coffee mugs and kettle not properly cleaned. Twin beds are very firm and on wheels without chocks - be careful when trying to sit on them. On the plus side: Extremely friendly and helpful staff; Very convenient to the shops, dining and attractions in the Gunwharf/Porstmouth harbor area; Big parking discount to guests (with validation) 23 March 2015
Rated 4.0 out of 5.0 by Comfortable stay No lift - issue with heavy bags. Quick check-in. Friendly staff. Clean room. Comfy bed/pillows. Good powerful shower. Bathroom reasonable size. Quick check-out. Shops/bars nearby. 19 March 2015
Rated 4.0 out of 5.0 by Portsmouth Excellent hotel but surprised that there were no direct lifts from car park. Also, a pity hotel's lifts not working - needs to be corrected asap. 17 March 2015
Rated 4.0 out of 5.0 by Stairs unfortunately we were not informed that the lift was out of order. 16 March 2015
Rated 3.0 out of 5.0 by WIFIに問題あり 問題点 WIFIのスピードがとにかく遅い。 ベッドのスプリングがへたっていた。 駐車場からホテルへ行くのが分かりにくい。 いい点 場所がいい。 15 March 2015
Rated 5.0 out of 5.0 by Good location, friendly staff, nice breakfast Good location for visiting Portsmouth. Lift not working but I rarely use them anyway. Parking in shopping centre but able to drop bags off at hotel entrance. Good breakfast. We really enjoyed our visit. 14 March 2015
Rated 3.0 out of 5.0 by A great location but currently no lifts are working We have stayed at this HIE many times in the past and like the hotel and its location but this time we arrived to find that there were no lifts working and reception is on the first floor. Had we known there were no lifts we would have booked elsewhere this time. 13 March 2015
Rated 3.0 out of 5.0 by B Stay ruined by lack of lifts Room Good. Staff helpful. Cant answer this in 10 minutes;!!! Will not bother to take part in surveys in the future.!!! 13 March 2015
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