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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 660 reviews
94%
Recommend This Property

Ratings Breakdown

660reviews

  • 5 Stars
    423
  • 4 Stars
    174
  • 3 Stars
    37
  • 2 Stars
    17
  • 1 Stars
    9

Comfortable bed and easy parking

By

22 April 2017

club

This has to be the friendlinest and cleanest Holiday Inn Express I have ever stayed at. This was my second time staying at the hotel and I have rated the hotel excellent both times.
If you are attending a meeting or just shopping in central Birmingham and need to stay the night, this hotel is a great alternative to the more expensive hotels and crazy car parking costs in the city centre. It is just 5 minutes walk from Redditch station with frequent trains into the city centre.
I'll be back.

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Bettter facilities and layout than usual

By

21 April 2017

club

Comfortable and clean. Staff available during breakfast

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Excellent customer service

By

21 April 2017

club

The hotel is ideally located to Redditch town centre, 5 minute walk and no car necessary. Room was clean and pleasant and I was not aware of any noise from other guests. Staff knowledgable in local area and willing to assist. Overall it was exactly what I was looking for, albeit I only stayed one night, I could not fault it.

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Good value and comfortable room

By

19 April 2017

club

The room was spacious and clean. Breakfast was good but options were quite limited specially for children.

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Express expect no frills...

By

17 April 2017

club

Like I was told by the man at the front desk.. don't expect too much from an express hotel.

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Redditch

By

12 April 2017

club

Very pleased with the service received by the staff at all levels. I would recommend this hotel to anyone for
Business or if they are just visiting the area

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Excellent stay with great service.

By

11 April 2017

If you want an uncomplicated enjoyable stay in Redditch or surrounding area The Holiday Inn is unbeatable for the price, comfort and service.

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Great stay again

By

10 April 2017

club

Stayed many times and enjoyed this stay again. Great location and friendly staff plus free parking.

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Clean hotel

By

09 April 2017

club

Stayed for four nights on business and found the hotel to meet expectations. Clean with pleasant staff who welcomed you to the hotel. Breakfast was ok but the usual holiday in cheap sausages which spoil the breakfast somewhat.

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Great room but don't eat at the hotel....other establishments are close by

By

09 April 2017

club

Definitely the worst breakfast in over 30 years of travelling.....

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Disappointing

By

07 April 2017

After having many comfortable experiences in Holiday Inn's, I was surprised by my poor experience here. The service was dreadful to the point I found myself debating with one colleague over my food order, and was told to be clearer when ordering to avoid mistakes. The room has still not been cleaned by 4pm after returning back from work on one the days. I would not recommend this hotel to anyone.

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Great hotel

By

04 April 2017

club

Great hotel staff were very friendly and we're happy to accommodate us with having a 2 year old, we were told everything we needed to know on arrival and had a fantastic stay would definitely recommend.

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