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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 763 reviews
94%
Recommend This Property

Ratings Breakdown

763reviews

  • 5 Stars
    495
  • 4 Stars
    193
  • 3 Stars
    45
  • 2 Stars
    19
  • 1 Stars
    11

Great service and friendly staff

By

23 August 2017

club

We stayed to go to the Battle Proms nearby and were generally very pleased with the hotel. The beds are small doubles which was disappointing but the cleanliness, and condition of the rooms and bathrooms were good. The staff were extremely helpful and friendly, both before we arrived and once we were at the hotel. I emailed a query before we arrived and it was answered in less than 12 hours! The choice at breakfast was not as big as we have had in other restaurants but was hot, tasted good so breakfast was good. Having paid £58 per room in advance and with my IHG rewards discount, we thought the value for money was good. However, if it had been priced higher, I would not have been so pleased. Overall it was a good experience and we would stay there again.

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Short family break

By

22 August 2017

club

Used this as a stop off point between birmingham and Warwick. Worked perfectly and had no complaints.

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Satisfied to the Max

By

22 August 2017

club

Superb stay - helpful staff, couldn't be improved. Everything was as one would wish to experience when away from home

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Good comfortable stay

By

21 August 2017

club

Good comfortable room, clean hotel and good breakfast.

For improvements - the bed size could be bigger, breakfast could have a few more options - e.g. boiled eggs.

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Comfortable bed but terrible service at breakfast

By

21 August 2017

club

Good standard of room for price paid. We stayed in a family room with bed and breakfast. The hotel was full and we were warned in advance by staff that there may be a wait for breakfast the following morning. They weren't wrong,! We had to wait approx 20 minutes to be seated whilst the one member of staff cleared the many tables and directed people to their seats. Once seated, we then had to wait whilst cutlery, glasses, cups and plates were replenished and also food. Not ideal at all. Staff available were very nice but could do with some help.

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Very comfortable and close to all amenities

By

17 August 2017

If you want a comfortable place to stay which is within walking distance of the town centre and the train station you couldn't find a better place. The rooms are very comfortable and the food, both breakfast and meals throughout the day, are very good value.

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Great place

By

16 August 2017

club

Good size comfy room, clean and inviting. We use afain

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Excellent service.

By

16 August 2017

club

Affordable comfort. Lots of parking and near a shopping centre.

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Great hotel

By

16 August 2017

club

This hotel is in the perfect location for myself which is local to my workplace. I use the hotel often. The rooms are always very clean and the staff are very helpful and friendly. Breakfast is ok but there could be more choice for the cooked breakfast.

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Comfortable and great location

By

15 August 2017

Very friendly staff and good services, nice food menu.

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Great location

By

14 August 2017

Stayed overnight for business and would highly recommend

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disappointed not up to scratch

By

10 August 2017

club

staff need training in respect of guest

breakfast staff smile and say good morning

check high chairs

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