Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 735 reviews
94%
Recommend This Property

Ratings Breakdown

735reviews

  • 5 Stars
    475
  • 4 Stars
    200
  • 3 Stars
    33
  • 2 Stars
    19
  • 1 Stars
    8

Great hotel

By

14 August 2017

We were told that there will be renovations happening in the near future...
Might I suggest new mattresses. The ones in our room are well used and a bit soft and lumpy now...not a huge issue but just a suggestion....
Other than that at everything else was great except
For the toilet clogging incident...

Read More
Read Less

Comfortable stay, great breakfast

By

14 August 2017

club

This hotel is awesome, would recommend to stay if I was in the area again. Hotel stall was very kind and friendly.

Read More
Read Less

Great servi e

By

10 August 2017

club

Excellent customer service with a great room and swimmers pool to enjoy

Read More
Read Less

Great time great hotel

By

09 August 2017

Everything is delighted. Hotel renovated and gives a new modern look. Very close to everything we need to do around the area. Very nice staff and just hassle free. A

Read More
Read Less

nice hotel

By

08 August 2017

club

very nice and clean, staff was awesome. however they need kids tv channels , they have zero kids options for tv. wireless was poor as well

Read More
Read Less

Recent stay

By

07 August 2017

platinumelite

Good overall. Clean renovated room.
Easy access to restaurant nearby.

Read More
Read Less

Better than Expected

By

05 August 2017

club

This property was my first stay in a Holiday Inn in quite a long time and this location was arranged for me. After a quick check-in, I was delighted with the updated room decor, convenient amenities and helpful team. I will definitely return to this property and if other Holiday Inns have improved to this standard, I will look to stay with this chain more often.

Read More
Read Less

Good Hotel

By

05 August 2017

Good hotel with professional, courteous and friendly customer service - a comfortable stay! However, this survey is to long and having to enter more than 50 characters is a bit much.

Read More
Read Less

Great stay

By

04 August 2017

club

Great stay, kids enjoyed it. Staff helpful, prompt service. No issues.

Read More
Read Less

Nice stay

By

03 August 2017

club

Overall I can't complain. Only issue was the internet connectivity that could not connect my sons 3ds.

Read More
Read Less

Excellent service and beautiful room

By

01 August 2017

club

Great service and friendly staff!! Would def stay again at this hotel... staff went above and beyond expectations

Read More
Read Less

Richmond Hill

By

31 July 2017

club

I don't know if this problem is specific to Richmond Hill or Canada in general, but the walls are thin

Read More
Read Less