 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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飯店早餐
ByEthan
16 August 2017
日式白飯以及味噌湯的提供讓人驚奇。能夠在週末的早上享用一頓輕鬆的早餐是件愉快的事。泳池太小不適合長泳。
Nice Reception and Comfortable Bed
ByJDVW
15 August 2017
The managers reception was nice when we arrived.
The beds were very comfortable and room was clean.
Would stay here again!
Comfortable
Byshane
15 August 2017
Rooms and general grounds were nice and the people were very friendly. I did have issues trying to work the tv and could never really figure it out, so I just left it on the entire time. AC works great, but the room was very humid.
Holiday Inn Experience
ByFunnybun
15 August 2017
I love every aspect of it. Breakfast, mini dinners on Mon-Thurs. The staff especially the manager, Ronald was the best staff I have ever met. Even when I requested for something that I didn't receive, he personally made sure it was delivered. Sharell was also nice and friendly. As a result, because of these two staff, any time I find myself around Schaumburg, I will definitely love to stay here.
Time for the poinies
ByTravelAgentWizard
11 August 2017
This is a good Holiday Inn Express but it is starting to show it's age now. It needs some sprucing up, and the TV and internet need a big overall. There was several times, throughout the day that I could not get on to the internet. About 1am and I cannot get on, Houston we have a problem. The other problem is with the TV remote. They have no Guide that you can press and flash on the TV, there is a button but it does not work. Instead you either have to turn the TV off and back on, then figure out how to get to the Guide. If you press on a channel it is gone, and start over again. Never been to a hotel that does not have a Guide built in to see what you are playing.
Great Staff
Bydrewbie33
08 August 2017
Staff was very polite and made the check in/out process very quick. Rooms were clean and beds/pillows were comfortable.
Nice newer hotel
ByRxxb
07 August 2017
Nice layout, clean and sharp. Afternoon appetizers and beer/wine. Nice breakfast, try the pancake machine.
Less Than Expected
Bych#11
01 August 2017
Shower was broken in first room
No pool towels
Weak breakfast choices
Not as nice as usual HIE experience
Terrible Check-out Process/Experience
ByMatt
27 July 2017
First off, I can't believe that I must spend 15 minutes filling out thing LENGTHY survey when I simply wanted to quickly convey my frustrations. My frustrations center around the check-out process whereby I received an e-mail with a link to a website that is inexplicably "down for the maintenance" in the middle of the day. I need to access this website to view my bill so that I can process this business expense. I really should have just received an e-mail with this bill attached immediately following my stay. Instead, I've spent 30 minutes (including filling out this silly survey) tracking down somebody at the front desk of the HI Express-Rolling Meadows only to find that I could barely understand him between his accent and his desk phone which kept cutting in and out. For a busy executive who travels a lot and tries to quickly take care of business expense reconciliation so to move on to the next trip/project, this has been a MAJOR inconvenience.
チェックイン
Byちゃおい
25 July 2017
IHGサイトで予約していたがチェックインに時間がかかった。
Holiday innの朝食は改善できないか？
Constant reliability
ByGMorris
24 July 2017
Road warriors } I think we would all agree with the craziness of airline travel we at least can rely on the consistency of Holiday Inn Express, for this hotel that rings true!
Great staff and services!
Bytrentpt
24 July 2017
Was a great stay for the week I was thete for work! Enjoyed the pool, breakfast was amazing, overall great stay.