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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 949 reviews
83%
Recommend This Property

Ratings Breakdown

949reviews

  • 5 Stars
    461
  • 4 Stars
    256
  • 3 Stars
    100
  • 2 Stars
    76
  • 1 Stars
    56

Comfortable stay and great staff

By

14 January 2017

club

This was an unexpected stay as my flight was canceled. The bed was comfy and had big pillows with I believe a pillow top mattress.. Water for bath was hot. TV channels ok. View of freeway ok. Breakfast buffet was one of the best with a great variety of foods. The room was spacious with a large closet. Heat was great and wasn't loud. It would of been nice to have a vending machine closer, I was on the 8th floor and main level had vending and market shop. My overall experience was very good and I would highly recommend. Driver for shuttle was awesome.

Posted byHotelStaff
16 January 2017
Thank you for your valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is always a great morale booster for them. Thank you.
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Comfortable hotel

By

11 January 2017

club

We loved it !
The staff is very friendly .
The room is clean and bed is comfortable.
The breakfast is good.
Fast internet.
In addition to the reasonable price .
It's a little bit old but it seems that the renewed it
So I really recommend it

Posted byHotelStaff
12 January 2017
Thank you for your valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to share your comments with our staff as it is a great morale booster for them. Thank you.
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Nice hotel near airport for short stay

By

11 January 2017

club

Arrived at hotel and had to pay full price which was about 40 dollars higher than afternoon internet price. Overall condition of hotel was good. Shuttle service excellent. Breakfast (for express hotel) excellent. Beds were little worn.

Posted byHotelStaff
12 January 2017
Thank you for your valuable comments regarding your recent stay with us. We always attempt to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to improve in areas that may need attention. Thank you.
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VP

By

09 January 2017

platinumelite

Perfect hotel location to stay, if you traveling to/from o'hare airport.

Posted byHotelStaff
12 January 2017
Thank you for your valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is a great morale booster to them. Thank you.
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Comfortable bed and good location

By

09 January 2017

club

I've not had any issues at this property, where I've stayed several times in the past.

Posted byHotelStaff
12 January 2017
Thank you for your valuable comments regarding your recent stay with us and for being a loyal repeat guest. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is a great morale booster to them. Thank you.
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Great location

By

09 January 2017

club

If you're coming to the Chicago O'Hare are or flying out from the area, this location is extremely accommodating and convenient.

Posted byHotelStaff
12 January 2017
Thank you for your valuable comments regarding your recent stay with us. We always attempt to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is a great morale booster to them. Thank you.
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Love this place

By

08 January 2017

platinumelite

A on everything; easy and free parking, nice rooms, nice staff, convenient, ease of plenty of food/restaurants; Rosati's Pizza is less than a block away--awesome! Easy and quick shuttle to the airport; I've stayed here several times now on business and love it;

Posted byHotelStaff
10 January 2017
Thank you for your very valuable comments regarding your recent stay with us and for being a loyal customer. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is always a great morale booster for them. Thank you.
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Airport location

By

07 January 2017

This is an excellent hotel near O'Hare International Airport. Free shuttle service to the hotel was one of the reasons we selected this hotel.

The hotel is very clean and the fitness center and breakfast area were bigger than most hotels I've stayed in the past.

The hotel is also fairly close to Rosemont and the Blue Line for easy transportation to downtown Chicago.

We'll definitely stay at this hotel on our next visit to Chicago area.

Posted byHotelStaff
09 January 2017
Thank you for your valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is always a great morale booster for them. Thank you.
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Not a pleasent stay

By

06 January 2017

Not a good experience. I stayed at this hotel in December and the experience was much better.

Posted byHotelStaff
09 January 2017
Thank you for your valuable comments regarding your recent stay with us. We sincerely apologize for not delivering on your expectations on this stay compared to your prior experience. We welcome feed-back such as yours in that it enables us to improve in those areas that need attention to ensure other guests are not similarly inconvenienced in the future. Thank you.
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Stay before early flight

By

06 January 2017

club

Prepaid reservation made check in quick. Apprecaited the 3:30 wake up call to make 6 AM flight with small children. Courtesy shuttle is timely and invaluable. Thank you for the courtesy long term parking!

Posted byHotelStaff
09 January 2017
thank you for your very valuable comments regarding your recent stay with us. We always attempt to exceed our guests expectations and it is through feed-back such as yours that enables to measure our success and to also share your comments with our staff as it is always a great morale booster for them. Thank you.
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Consistently Excellent

By

04 January 2017

My family and I have stayed in this hotel on multiple occasions and have never been disappointed. The staff is friendly and helpful The rooms are well decorated and immaculate, and the breakfast buffet is well stocked and more then adequate. I highly recommend this property!

Posted byHotelStaff
06 January 2017
Thank you for your very valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to share your comments with our staff as it is always a great morale booster for them. Thank you for being a loyal customer !!
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Sloppy maintenance

By

02 January 2017

club

The hotel is lovely, with a dated but elegant feel. Great breakfast and fitness room. Maintenance is spotty, though.

Posted byHotelStaff
05 January 2017
Thank you for your valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to improve in those areas that may need attention. Thank you.
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