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Rated 4.4 out of 5 by 236 reviewers.
Rated 4.0 out of 5.0 by Clean Rooms and Decent Breakfast - Customer service was good. Felt safe in the hotel area. Pictures can be deceiving, was in an OK area. Close to highway. - Pool is tiny. - Breakfast was good and was able to save money by eating breakfast there. 16 April 2015
Rated 5.0 out of 5.0 by Walking distance to the Sports Arena We had tickets to a concert at the sports arena, and chose this hotel because it was in walking distance to the venue. This is definitely an upper scale Holiday Inn Express, very nice, great breakfast, good location. Staff was very friendly. 16 April 2015
Rated 3.0 out of 5.0 by Good value but very loud dogs This was the best value that I could find in the area. It had free parking (which is very tight), free WiFi (which is fairly fast), and free breakfast (which was good). The main problem is that it is next to a pet day care and the dogs bark a lot and the windows are very thin. It led to walking up early and not being able to get back to bed. When I first saw the hotel I was a little disappointed by the outside but the rooms inside are great. Newly remodeled with nice furniture, bathrooms, and beds. The staff was very nice and friendly and they even made breakfast early one day when we were leaving for the airport early. I just asked for some fruit and they made biscuits and gravy and hour before they had to. This is a family hotel with lots of kids running around but you can't hear them in your room unless they are outside at the pool. 16 April 2015
Rated 5.0 out of 5.0 by value hard to beat value. good sized room and amenities. breakfast is a real bargain and handy 16 April 2015
Rated 2.0 out of 5.0 by Cuidado con este hotel La mucama dejo abierta mi habitación después de realizar la limpieza, milagrosamente nadie se percato y tomo provecho de la situación, ya que mis pertenencias estuvieron expuestas todo el día sin el resguardo de nadie, la manager que atendió mi caso no dio el seguimiento de cortesía que considero me debían o por lo menos así lo veo yo, así que reprobadas ambas. Por otra parte, los espacios de estacionamiento son MINUSCULOS e insuficientes, así que ni se te ocurra llevar un auto grande, SUV o Van porque definitivamente no cabe, y si deseas que aunque apretado quede dentro tu vehículo del estacionamiento llega temprano para ganar lugar, de lo contrario te mandan a estacionar tu vehículo en un estacionamiento adyacente sin ninguna tipo de seguridad. Lástima de ubicación, no vale lo que cuesta hospedarse en esta marca de hotel. 15 April 2015
Rated 4.0 out of 5.0 by Close to SeaWorld This place is close to SeaWorld. Not the most convenient to access, and to be honest is more or less in a very slummy area. Not the worst HIE I have stayed at, more in the very middle of the road. The mattresses are old and not very comfortable. Our room was at the end of the hotel adjacent to a dog day care place. So don't plan on sleeping past about 7am. 09 April 2015
Rated 5.0 out of 5.0 by Great Service and Excellent Hospitality The friendliness and hospitality of the staff made our stay a wonderful experience. I was in the area for work/business and leisure with my family but the great service made us feel relax and comfortable. We prefer IHG hotels whenever we travel, both for work and family vacations because of great customer service, the hotel properties are beyond expectations, and we feel valued as guests. 09 April 2015
Rated 5.0 out of 5.0 by Vacation Great Place to stay, would do so again in the future. 08 April 2015
  • 2015-04-20T11:08:28.979-05:00
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